Phantom 4 Firmware Update Stuck at 99%

And so you took your new Christmas drone for a spin and information technology didn’t go exactly equally planned?  We’re not accusing you of
not reading the DJI manuals or watching the
“How-To” videos
prior to take-off (merely that may exist the case). Did you fail to calibrate the GPS? Did y’all fly it into you neighbor’s chimney? Or did information technology have off and travel in an unexpected management simply to be found hours later a bit worse for wear?

Information technology doesn’t matter now, does information technology? You accept a broken Phantom. You have tried to fixed information technology on your own, fiddled and diddled, and information technology’s still cleaved. There’s no Jiffy Lube for drones down the street. And so what exercise you lot do now to get your Phantom back in the air?

Do I need to Register My Replacement Drone with the FAA?

You might consider going directly to
DJI
as they guarantee “fast, effective, professional, and quality after-sales service”. Many would argue with DJI’s definition of  “fast” with reports of customers waiting months for the return of their injured Phantoms. Regular Facebook comments to  DJI posts criticize the manufacturer’s less than timely repair service.  DJI provides a
listing
of Phantom support centers. Earlier sending information technology to one of these locations for repair, call to estimate the heart’s backlog and hourly charge per unit.

Atlanta Hobby
who’s labor rate is $sixty-$125 per hour is running 7-10 days on repairs depending on parts availability.

The all-time bargain we were able to find was through
DRONEFLY. They offer a repair service for $99 service.  The fee includes all the time that the DRONEFLY techs needs to spend working on the Phantom. If parts(which are not included in the $99 charge) are needed, yous will be notified in advance.   Typical plough effectually time is 1-iii days, but this may alter depending upon volume.  DRONEFLY reports that 99% of the drones they receive are stock-still internally without needing to be sent to DJI for evaluation. From the DRONEFLY website:

Customer pays for shipping to us, We pay for shipping back via UPS Ground! (U.Due south. Domestic 48) Turn Around Fourth dimension: i-3 business days. (Well-nigh Cases)

Please Note*
Gimbals and Vision Cameras are non repairable with this service. We will accept to send it to DJI for repair.
We do not fix Phantoms with water damage or flyways units. Delight come across Dji.com. Please do not transport us damaged lipo batteries.

Our Dronefly techs are very skilful and can fix almost everything. In the event that nosotros cannot brand repairs, we will not charge the customer. (Minus Shipping Costs Outside the U.Due south. Domestic 48). We volition then contact the customer and send the phantom back or send to the Dji techs in Los Angeles, California. Dronefly, Inc. cannot be held responsible for any future bug or parts that may fail. We volition as well not be held liable for any crashes. By purchasing this repair service, you lot hold to these terms. This service is for customers in the United states of america simply. If you lot are sending in your phantom please include your remote controller. In one case a repaired product is shipped back and received by the customer, all claims must exist made inside vii days of receiving the item.