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Update the firmware on an HP printer
HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
Note:
For dynamic security enabled printers, the firmware includes dynamic security measures, which are used to block cartridges using a non-HP chip or modified or non-HP electronic circuitry. The printer is intended to work only with new or reused cartridges that accept a new or reused HP chip or circuitry. Periodic firmware updates volition maintain the effectiveness of the dynamic security measures and block cartridges that previously worked. More at:
http://www.hp.com/larn/ds.
If one method does not work, try another method.
Update the printer firmware through the HP Smart app
Utilize the HP Smart app to check for and install firmware updates.
-
Open the HP Smart app, and and then create an account or sign in. If you do not have HP Smart, download it from
123.hp.com
or your app store.
-
If you are setting upwards HP Smart for the starting time fourth dimension, you lot must create or sign in to an HP account to access all printer functions.
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On the app home screen, select your printer name or epitome.
-
Under
Advanced, select
Avant-garde Settings
or
Printer Home Folio (EWS).
-
Select
Tools
or
Web Services.
-
Click
Printer Updates
or
Product Update, and then click
Bank check Now. Any firmware updates automatically download and install onto your printer.
CAUTION:
Do not
turn off the printer during a firmware update. This can permanently damage your printer.
Update the firmware directly from the printer
When continued to the net, many HP printers support updating the firmware directly from the printer control panel.
-
Make sure the printer is connected to a Wi-Fi or Ethernet connexion.
Note:
USB connections will not work.
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On the control panel, open the
Setup,
Service, or
Settings
menu.
-
Select
Preferences,
Printer Maintenance, or
Tools.
-
Select
Web Services,
Printer Update, or
LaserJet Update.
-
If prompted, follow the instructions to plow on Web Services.
-
Select
Cheque for Updates
or a like choice.
CAUTION:
Exercise not
turn off the printer during a firmware update. This can permanently damage your printer.
Download printer firmware from the HP website (Windows)
Go to the HP website on your Windows computer to check for and install the latest printer firmware update.
-
Make sure the printer is on and connected to your computer.
-
-
Select
Firmware
from the list of drivers, click
Download
next to the update, and and then follow the instructions.
Annotation:
If you exercise non meet a firmware pick, there are no firmware updates for your printer.
-
On the HP Printer Update screen, check the condition of your printer.
If your network printer does not display, employ a USB cable to temporarily connect your printer to the computer. Wait 20 seconds, then click
Refresh.
-
If the status is
Gear up, select the check box next to the serial number, and so click
Update.
Caution:
Do non
plough off the printer during a firmware update. This can permanently damage your printer.
-
If the status is
Upwards-to-Date, your printer firmware is up to date.
Download printer firmware from the HP website (Mac)
Go to the HP website on your Mac to check for and install the latest printer firmware update.
-
Make sure the printer is on and continued to your reckoner.
-
-
Select
Firmware
from the listing of drivers, click
Download
next to the update, and then follow the instructions.
Notation:
If you do non see a firmware option, there are no firmware updates for your printer.
-
In the
HP Firmware Updater
screen, select the name of your printer, and and so click
Continue.
-
On the Update Information stride, review the results.
-
If the option to re-flash your device displays, click
Proceed
to update the firmware.
CAUTION:
Practice not
plough off the printer during a firmware update. This tin permanently damage your printer.
-
If there are no device upgrades bachelor, your printer firmware is upwardly to date.