How to Ipdate Firmware With Cox Wifi

Check your router and modem lights

The front of your router and modem have a agglomeration of lights that’ll indicate whether they’re working properly. Take a expect at your router’south Wi-Fi lite and modem’s downstream low-cal. If they’re turned on, that means that your cyberspace equipment is providing a stable Wi-Fi connection, and your internet connexion should be restored.

Only if you’re still experiencing internet problems, you could be experiencing other modem, router, or computer bug. We’d suggest trying additional steps in this guide to detect the culprit in your domicile internet setup. Check out our
router and modem calorie-free guide
to better understand your internet equipment’due south flashing lights.

Find your Cox Wi-Fi network name and password

To use a Wi-Fi connection, you lot’ll need your router’south countersign and network proper name.

If you’re using Cox’southward Panoramic Wi-Fi Gateway, you can find the password in your manual, at Cox’southward
Wi-Fi website, or on the Panoramic Wi-Fi mobile app (bachelor at the
App Store
and
Google Play Store). If you lot accept your own router, your password and network name volition typically exist on the bottom of the device.

If yous still can’t connect to your Wi-Fi router, you’ll need to do a full reset to restore the router’s default password and network name. For Cox gateway owners, follow our
guide beneath
to reset the device. If you’re using your own Wi-Fi router, you’ll follow the same steps simply your reset button may be located in a different location.

Reboot your wireless router

Manually restarting your router is an easy way to set up your Wi-Fi connection if it periodically drops out. The only thing you have to do is plough off the router or gateway for effectually 10 seconds and turn it dorsum on. The reboot process volition be finished once your router’s lights turn dorsum on.

Take an internet speed test

Does your internet performance feel slower than normal? Have a
speed examination
to confirm if your speeds are lower than what yous’re paying for.

Even with the latest and greatest equipment, Wi-Fi signals will still get weaker the farther you are from a router or if your signal has to pass through concrete or brick walls. Weak Wi-Fi signals cause Wi-Fi problems like connection drops and dull download speeds.

Yous can solve nigh point bug by moving your Wi-Fi router to the main area of your domicile. If you take a large abode with Wi-Fi coverage gaps, consider looking into Cox’s Panoramic Wifi Pods or a
mesh Wi-Fi arrangement
to extend your Wi-Fi network. Yous tin can also connect devices to the internet with an Ethernet cable for a more than reliable internet connectedness.

Restart your Cox cable modem

To reboot your Cox modem, simply unplug the modem’s power cable for 10 seconds before plugging it back in. You lot can also use the Cox app (App Store
and
Google Play Store) to reset your modem. In the app, yous’ll go to the My Services section and click Reset Modem under the My Net tab.

Past rebooting your modem, you’ll force the device to make a fresh cyberspace connection and flush out potential cyberspace problems.

Ostend Cox internet outage

You lot tin can see if there’s a Cox internet outage nearby on the Cox app or by logging into your
Cox account. Outages can exist acquired past bad weather or Cox technicians that are working in your area. If y’all’re dealing with a Cox outage, your best option will be waiting until your service comes dorsum on.

Check your connections

Make sure that you’re using an HDMI cable to connect your Tv and cable box. HDMI cables offer the best picture show quality compared to an old-schoolhouse coax cable connection. While you lot’re checking the dorsum of your cable box, make sure that any other cables are securely connected to your Television set.

Refresh the bespeak to your Cox Goggle box device

If your cablevision signal is inclement or you’re missing channels in your programming guide, yous can reset your Cox cable box’south connexion. You tin reset your cable box by logging into your
Cox account
or by using the Cox app (App Store
and
Google Play Store) to reset your Cox TV box. Under the My Services tab, go to My TV and click Reset Equipment. The reset process usually takes up to 15 minutes.

If yous’re yet experiencing issues after a refresh, there might exist problems with your Cox box or the Cox network in your area. In this case, we’d recommend giving
Cox customer service
a phone call.

Update your Cox Television receiver app

Cox periodically updates the Profile app to fix bugs and improve the viewing feel. Check out Profile’s
App Store
and
Google Play Store
pages to ensure your version of the app is up to date. By updating the app, you’ll ensure that you have the latest version of the Contour app and you won’t have to bargain with major bugs.

Uninstall and reinstall your Cox TV app

If y’all’re having Contour performance issues like connectivity issues or missing channels, a fresh uninstallation and reinstallation tin can help clear out potential bug. We’d as well advise restarting your tablet or smartphone in one case you finish reinstalling the Contour app.

Check your parental controls

Practise you want to make sure your kids are watching only the channels they should be watching on the Contour app? Contour’s parental command features ensure that your kids won’t stumble onto the wrong parts of the app.

In the Contour app, click Settings and open up Parental Controls. In this section, you tin can filter what your kids see based on moving-picture show rating, TV rating, aqueduct, or discipline material.