Word Cannot Print Due to Printer Setup

Troubleshoot press failures in Discussion for Role 365 on Windows 10

This article provides steps to diagnose and resolve issues that occur when yous cannot print a Microsoft Word for Office 365 certificate on Windows 10.

Quick resolution

Try the post-obit options to help determine the root crusade of your trouble in Word. Select the image at the left or the option heading to see more detailed instructions about that option.

	Test printing in other documents Open a new blank document. Blazon the following text: =rand(10). Press Enter. Effort to print again.
	Test printing in other programs: WordPad Open WordPad. In a new document, type This is a examination. On the File menu, select Impress. Select OK or Impress to impress the file.
	Repair the Give-and-take plan files Get out all Function programs. Select Start, and then type add. Select Add together or Remove Programs. Under Apps & features, select Microsoft Office Word. Select Modify. Select Online Repair, then follow instructions to repair the programs.
	Test for problems in Windows Remove all media (USB bulldoze, DVD, CD) from your computer. Select Outset, select the Power push button, and so select Restart. Press and concord the F8 key equally your calculator restarts. On the Advanced Kick Options screen, select Safe Mode, and so press Enter. Sign in to your figurer by using administrative credentials. Try press once more.
	Examination printing with different print drivers Select Offset > Settings. Select Devices > Printers & scanners. Select Add a printer or scanner. Select The printer that I wanted isn’t listed. On the Find a printer by other options screen, select Add a local printer or network printer with manual settings. and then select Adjacent. Make sure that the Employ an existing port check box is selected, then change the list option to File: (Print to file). Select Side by side. Nether Manufacturer, select Generic. Under Printers, select Generic/Text Only, and then select Next. On the Type a printer name screen, go out the proper noun as Generic/Text Only, and select Next. On the Printer Sharing screen, select Share this printer so that others on your network can find and use it. Leave the default Share name, and select Next. Select Stop. When the commuter installation is finished, open a document in Give-and-take. Select File > Print. Select Generic/Text Only > Impress. Change the location to My Documents, and proper name the file Test.prn Select OK.

More information

The following are examples of print failures:

• You receive error messages and other messages when you lot try to print a file.
• The printer does not respond.
• Files impress as meaningless symbols.

To resolve a impress failure in Word, you must decide its cause. Causes typically fit into one of the following categories:

• Damaged documents or damaged content in documents.
• The Word plan itself.
• The printer commuter.
• The Windows operating system.
• Connectivity or hardware.

Detailed view of the options

The following section provides more detailed descriptions of these options.

Selection 1: Test printing of other documents

Damaged documents or documents that contain damaged graphics or damaged fonts can crusade print errors in Word. Before you reinstall drivers or software, exam the Word programme’s ability to impress. To do this, follow these steps.

1. Open up a new bare document in Word.

2. On the showtime line of the certificate, type the following text:
   =rand(ten), so press Enter.

   Note

   This inserts 10 paragraphs of sample text.

3. Try to print the document.

4. If the document prints successfully, modify to a different font, or insert clip fine art, a table, or a drawing object.

   • To alter the font, follow these steps:
     1. Select a section of the sample text.
     2. On the
        Dwelling house
        menu, utilize the font box to select a dissimilar font.
   • To insert clip art, follow these steps:
     1. Select the
        Insert
        tab, and then select
        Online Pictures.
     2. Blazon any term in the search box, and then press Enter or select
        Search.
     3. Select one of the pictures, and then select
        Insert.
     4. Close the task pane.
   • To insert a tabular array, follow these steps:
     1. Select
        Insert, select
        Table, and then select
        Add a Tabular array.
     2. Select the number of columns and rows that you want, and then select
        OK.
   • To insert a drawing object, follow these steps:
     1. Select
        Insert, and so select
        Shapes.
     2. Select one of the shapes.
     3. Click and drag your cursor beyond the document to insert the shape.

5. Exam the print office again.

The success or failure of these tests shows whether Word is functionally able to print. These tests may too give you clues about certain fonts or graphics that Word cannot print.

If yous do non receive errors in the test certificate but y’all all the same cannot print your original document, your original certificate may be damaged. This may be true even if you lot can impress the aforementioned document on another computer. This is considering the symptoms of file damage that announced on some computers may non appear on other computers.

For more information about how to troubleshoot damaged Word documents, encounter
How to troubleshoot damaged Word documents.

If Discussion tin’t impress at all, or if Give-and-take cannot print a certain font or a certain kind of graphic, go to the side by side option.

Option 2: Exam printing in other programs

The scope of the printing problem may reveal its crusade. For example, some press problems affect just Word, whereas other press problems impact several or all Windows-based programs.

The following tests tin can help determine whether this trouble involves programs other than Word.

Test in WordPad

1. Select
   Kickoff, type word, and so select
   WordPad.

2. In the blank WordPad certificate, blazon
   This is a examination.

3. Select
   File
   >
   Print
   >
   Print.

   Note

   Make sure that your printer is selected. If your printer is not listed, select
   Find Printer
   in the
   Printer
   in the print dialog box, and add your printer.

4. Select
   OK
   or
   Print
   to print the file.

If y’all establish in “Step iii: Test printing in other documents” that the print trouble occurs just for certain fonts or certain graphics images, try to reproduce this problem in WordPad. To do this, use the aforementioned font, or insert the same kind of prototype. (To select a different font in WordPad, use the same method that you used in Word.) So try to impress the same certificate over again.

To insert an image in WordPad, follow these steps:

1. On the
   Home
   tab, select
   Insert object.

2. Use ane or both of the following methods:

   • To create an prototype, select
     Create New, and and then select ane of the object types from the listing. For example, select
     Paintbrush Picture
     to create a examination bitmap in the Microsoft Paint program.
   • To insert an image from a file, select
     Create from File, and so select
     Browse
     to select the file.

Test press from other programs

After y’all finish creating the certificate in WordPad, you can test the print functions in your spider web browser or another Office program. You can too try to print a test page for your printer. To impress a text page, follow these steps:

1. Select
   Start, point to
   Settings, then
   Devices, and and then select
   Printers & scanners.

2. Select the icon for your printer.

3. Under
   Manage your device, select
   Print Test Page.

   • If you cannot impress a test page, or if you cannot print in several (or all) Windows-based programs, you lot accept a printer driver problem, a Windows problem, a hardware problem, or a connectivity problem.
   • If the problem is limited to a particular font, a damaged font file may exist the cause. For more information about how to test and reinstall fonts, see
     How to install or remove a font in Windows.
   • If you can print without issues in all programs except Word, get to Option 4.

You might be able to utilize the Windows 10 printer troubleshooting magician to resolve the printing problem. Select
Commencement, type
printing, and so select
Detect and fix problems with press.

Option three: Repair the Word program files

Subsequently you lot verify that the printing problem is not limited document or to a particular printer driver, and that the problem is limited to Word, test the Give-and-take program by using simply the default settings.

For more information about how to kickoff by using the default settings, see
How to troubleshoot problems that occur when you lot beginning or employ Word.

If the printing trouble persists, run the repair program to reinstall the missing or damaged program files. To run the repair program, follow these steps.

1. Go out all Office programs.
2. In Windows ten, select
   Start, type
   add, and and then select
   Add together or Remove Programs.
3. Nether the
   Apps & features
   listing, locate and select the version of Microsoft Office Word that you accept installed.
4. Select
   Modify.
5. Select
   Online Repair, and so follow the onscreen instructions to repair the plan.

Option 4: Test for problems in Windows

To look for device drivers or retentiveness-resident programs that might exist interfering with the Word print role, start Windows in rubber fashion, and and then test printing to a file in Word. To start Windows in safe mode, follow the steps below.

1. Remove all floppy disks, CDs, DVDs, and USB devices from your reckoner, and and then restart your computer.

2. Select
   Start, select the
   Power
   button, and so select
   Restart.

3. Press and hold the F8 cardinal equally your reckoner restarts.

   Annotation

   You must press F8 before the Windows logo appears. If the Windows logo appears, wait until the Windows logon prompt appears, then shut down and restart your calculator, and try once more.

4. On the
   Advanced Boot Options
   screen, use the arrow keys to select the
   Prophylactic Fashion
   selection, and then press Enter.

5. Log on to your computer past using a user business relationship that has administrative credentials.

6. Effort printing from Word once again.

If the Word printing trouble does not occur when you start Windows in safe mode, utilise the same steps to troubleshoot afterwards yous do a
clean
start to help decide the source of the problem.

Option 5: Exam printing with different printer drivers

To determine whether the printer driver is the cause of the problem, you lot can test dissimilar drivers. If the Give-and-take printing trouble occurs only when you impress documents that use a certain font or a certain kind of graphics prototype, attempt to impress to another printer.

If no other printer is available, contact the manufacturer to determine whether there is an updated version of the driver or a different driver that works for your printer model.

If the Word printing problem occurs even when yous print documents that contain only text, you can use a generic, text-only printer commuter to examination printing from Word. To do this, follow these steps:

1. Select
   Start, and then
   Settings.
2. Select
   Devices, so
   Printers & scanners.
3. Select
   Add a printer or scanner.
4. Select
   The printer that I desire isn’t listed.

   Note

   You lot may accept to search for a printer first to see this option.

5. In the “Notice a printer by other options” screen, select
   Add a local printer or network printer with manual settings, and and so select
   Next.
6. Make sure that the
   Use an existing port
   check box is selected, change the list pick to
   File: (Print to file), and and so select
   Next.
7. Under Manufacturer, select
   Generic. Under Printers, select
   Generic/Text But. Then, select
   Side by side.
8. On the
   Blazon a printer name
   screen, exit the proper noun set as
   Generic/Text Only, and and then select
   Next.
9. On the
   Printer Sharing
   screen, select
   Share this printer and then that others on your network tin find and use it.
10. Leave the default Share name, and and so select
    Next.
11. Select
    Finish.
12. When the driver installation is finished, open up a document in Give-and-take, and select
    File
    >
    Impress.
13. Select
    Generic/Text Only, and then select
    Impress.
14. Change the location to
    My Documents, and then name the file
    Test.prn.
15. Select
    OK.

If you lot receive an fault bulletin in Word when you print files that contain only text but you do not receive the error message when you print with the generic, text-simply printer commuter, your printer commuter may be damaged. In this case, contact the manufacturer for assistance to remove the printer driver and install an updated version.

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