Prepare: Windows cannot connect to the printer


Milan Stanojevic

Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take involvement in all PC-related technologies. Earlier joining WindowsReport, he worked as…
read more

  • If Windows cannot connect to the printer, then it’s usually a problem with the printer’s drivers.
  • However, continue in mind that y’all can too brand some preliminary checks to come across if the printer is working properly.
  • It’s also useful to verify the physical connections and the cables between all the components involved in the press procedure.

Windows 10 Cannot Connect to Shared Printer on Windows 7


If you recently upgraded your PC to Windows x or performed an update to the latest Windows 11 build, you might accept encountered an mistake that says:
Windows cannot connect to the printer.

In that location are tried and trusted solutions to fix the issue, and this article covers these fixes. Feel free to read and follow the steps exactly to resolve this pesky problem.

If your PC runs on Windows ten Southward, some printers may not work well with information technology, or y’all may experience limited functionality with your printer.

This guide will also help if you encountered the
Windows cannot connect to the printer 0x0000011b
mistake or if you lot received the
Operation failed with mistake 0x0000011b

However, before going into the primary steps to fix this trouble, nosotros have a couple of troubleshooting steps to perform to ensure that the printer and other components are working.

What to do if I get Windows cannot connect to printer 0x0000011b error?

There are various
printer errors on Windows, merely virtually of them can exist fixed by running a troubleshooter or past updating your driver.

Some errors, such every bit
printer error 0x000003e3
might require you to accommodate your configuration and brand sure that your device is properly connected and configured.

If you’re
unable to install the printer, then you might accept a commuter problem, but it’s also possible that your device is damaged in some way.

How to make sure that my printer is working?

A lot of issues regarding the connection to the printer come from simple problems similar a cablevision non being plugged in completely or other bones settings.

Although for many of you lot they would seem obvious, information technology’s no harm in checking them out earlier getting into more complicated things.

Brand sure that your printer is powered and turned on

Make certain the printer is turned on

Ensure that the printer’southward power cablevision is plugged into an electrical outlet. As well, make sure that the printer is turned on from the power button. It should be a light or an indication on the screen.

Connect the data cable properly

Sometimes, the data cable between your printer and computer may non be completely plugged in so make sure it is by checking both its ends for proper connexion.

You lot may besides try another cable if y’all have any reason to believe that the current one might accept suffered whatsoever harm.

For wireless printers, turn on the wireless choice from your printer then run the wireless connectivity exam from the menu option (if you have i).

Turn on all network components

If you’re on a shared printer or network, ensure that all the components needed are turned on besides.

For example, if a printer is shared through a PC in the network, and then that PC should exist turned on. Likewise, the router that connects the computer must be functioning properly.

Read:  Printer Status Access Denied Unable to Connect

Reboot your computer

Restarting your PC may solve the problem

Although this is not directly related to solving the problem with your printer, a reboot may solve a lot of issues when information technology comes to Windows.

Just click the
push button, select the
icon and choose
Restart. Wait for the PC to reboot and see if there are any changes.

What tin can I do if the printer is non connecting to the PC?

  1. Check if your printer is an Unspecified device and update the drivers

  2. Uninstall and reinstall your printer

  3. Temporarily disable your antivirus security software

  4. Bank check Default printer settings

  5. Perform a Windows Update

  6. Clear spooler files and restart spooler service

one. Check if your printer is an Unspecified Device and update the drivers

1.1 Find out if your printer is listed equally an Unspecified Device

  1. Click the
    button, type
    and select
    Control Panel
    from the results.

  2. Choose
    Devices and Printers.

  3. Curlicue down and run across if your printer is under the

If yous encounter your printer in the
section, we recommend performing the next step.

i.2 Update drivers

  1. Right-click the
    Starting time
    push and select
    Device Manager
    from the list.

  2. Expand the
    Printer queues, find your printer in the listing, then right click it and select
    Update driver. If yous don’t find it in the mentioned sections, you can wait besides unde
    USB controllers
    on your PC.

  3. Now select
    Search automatically for drivers.

  4. If the arrangement finds a new commuter information technology will install it and you volition take to restart your PC for the changes to have result.

Driver software is needed for most printers to work properly. In the result you updated or upgraded to Windows 10, y’all may have to update your current printer driver.

Downloading and installing the commuter manually is also an choice to consider. Do this if Windows doesn’t automatically observe a driver update for your printer, or you don’t have an installation disk.

You tin check the manufacturer’southward website, and so discover the latest driver for your printer. And if you lot take the installation disc, information technology may comprise the software for installing a commuter for your printer.

Expert Tip:

Some PC issues are difficult to tackle, particularly when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an fault, your system may be partially broken. Nosotros recommend installing Restoro, a tool that will scan your motorcar and place what the fault is.

Click here
to download and start repairing.

Another method that you lot can use to update your drivers is by using a tool such as
DriverFix. Install it and you’ll update all outdated drivers automatically with just a couple of clicks.

This method is perfect if you don’t want to search and download drivers manually, so be certain to endeavour it out.

two. Uninstall and reinstall your printer

2.1 Uninstall the printer

  1. Select
    and click on

  2. Choose

  3. Click
    Printers & Scanners
    on the left pane.

  4. Discover your printer and click on it, then select
    Remove device.

If you lot have problems with this pace, we also have an commodity on
what to do if you can’t remove the printer in Windows x.

2.ii Reinstall the printer

  1. Click the
    push button and select

  2. Cull

  3. Click
    Printers & Scanners
    on the left pane.

  4. Select
    Add a printer or scanner.

  5. If the organization detects your printer, select it and proceed with the installation. If not, you tin click on
    The printer that I want isn’t listed.

  6. At present y’all have plenty of options for every situation, including a network or a Bluetooth printer. In our example, nosotros chose
    Add a local printer
    because it’s the almost common. Select the proper option for yous and click

  7. Next, select the port your printer is connected on from the drop-down menu and click
    Next. Nowadays, printers are normally connected to the USB port but it may be different in your situation. If yous don’t know which i is, consult the printer documentation or contact the manufacturer for the information.

  8. Endeavor to observe the manufacturer and the model in the list. If at that place aren’t many to choose from, clicking on the
    Windows Update
    button will add a lot more, but the procedure takes a few minutes.

  9. You lot can also click on the
    Have Disk
    push if you take the software disk that came with the printer. Afterwards you select the printer, click
    Side by side.

  10. Select the printer proper name (it’s already in that location but y’all may modify it) and click

  11. The organisation will install the printer in a few seconds. You will be able to make up one’s mind if you want to share the printer or non but in the end, click

  12. In the last window, you can click the
    Impress a exam folio
    button and and then select
    Finish. Printing the page will tell yous if the printer works so nosotros recommend using it.

Read:  Hp Officejet Pro 8725 All in One Printer

You can impress a exam page to ensure the printer works correctly. If it is installed but doesn’t work, bank check the device’s manufacturer website for troubleshooting or driver updates.

To connect to a local printer, plug in the printer’s USB cablevision to an available USB port on your computer, and then plow on the printer.

iii. Temporarily disable your antivirus security software

  1. Click the
    push, type
    and click on
    Windows Security
    from the results.

  2. Now select
    Virus and threat protection.

  3. Scroll down and click on
    Manage settings
    Virus & threat protection settings.

  4. Turn off
    Existent-fourth dimension protection.

In this solution, nosotros have explained how to plow off the basic protection from your organization, Microsoft Windows Defender.

However, if you have a tertiary-party antivirus installed, the Windows Defender protection is already bypassed and yous will have to disable that antivirus instead.

Endeavor looking for the disable feature in the main window of your antivirus or on its settings window. Don’t worry, all of them have an option to disable themselves.

Another choice is to try uninstalling third-party software on your PC, such as computer cleaners or antivirus tools.

When it comes to protecting your PC – using an antivirus- temporarily disable it considering yous need it to preclude your computer from security threats.

Immediately afterward you’re done fixing the connection fault, you can enable information technology back. However, if the antivirus is indeed causing this result, perhaps this is a good moment to consider switching to a dissimilar one.

If yous’re looking for a reliable antivirus that won’t interfere with your system in any manner, try using
Eset Internet Security.

4. Check Default printer settings

  1. Click
    and select

  2. Cull

  3. Click
    Printers & Scanners
    on the left pane.

  4. Scroll to
    Let Windows manage my default printer
    and uncheck the box.

Read:  How to Connect Epson L3110 Printer to Phone

If your printer keeps switching from the default 1, you can change this setting on Windows 10, from the current printer to the i that you want to be using.

five. Perform a Windows Update

  1. Become to
    Offset, type update and click on
    Cheque for updates
    from the results.

  2. Hitting the
    Check for updates
    button from the right.

  3. If the system finds new updates, they will be downloaded and installed just make certain to restart your PC for the completion of the updates.

For a salubrious calculator, y’all need to keep updating Windows with the latest system updates, and drivers. This also helps resolve any issues or difficulties you may be experiencing.

If you lot have trouble updating your OS, we have an excellent guide that volition explain
what to practise if the Windows Update is not working properly.

six. Clear spooler files and restart spooler service

6.i Terminate the Print Spooler service

  1. Click
    First, type
    and click on the app from the results.

  2. Nether
    Services, double click
    Print Spooler.

  3. Select
    and so

6.2 Delete the contents of the Spool folder
and restart the Print Spooler service

  1. Press the
    central +
    to start
    File Director, then go to the post-obit path (you will need administrative privileges to access the binder):


  2. Delete all the folders in the folder if you find whatever. In our example, yous tin can see that the binder is empty only in your case information technology might be different.

  3. Click the
    button, type
    and select the
    app from the results.

  4. Under
    Services, double-click
    Print Spooler

  5. Click

  6. Become to the

    list and select the

  7. Click
    then click

We likewise have a useful commodity that will guide you on what to do if the
Print Spooler keeps stopping on Windows 10.

How to access the printing preferences in Windows 10?

If the printer came with its own software for printing, scanning, and direction, it’s all elementary but if you don’t have it anymore, configuring the printer may exist tricky.

You lot can go to the manufacturer’southward support webpage, wait for your printer and download the software if information technology’s available. If non, you can follow our piffling tip on changing the printing preferences.

  1. Click the
    push and select

  2. Select
    Printers and scanners
    from the left pane.

  3. Click on your printer and select

  4. Now choose the
    Press preferences

  5. In the next window you will be able to tweak the settings every bit you like just keep in mind that it may look dissimilar for your printer model and manufacturer.

If none of our solutions worked, contact your printer’southward manufacturer for more troubleshooting and support based on your specific event.

Of course, it might also be helpful to endeavour other cables for your printer, including the power, data, and network cables that may be connected to your printer.

From our experience, cables can be affected by wear and tear and may cause a lot of issues, including complete disconnection.

Nosotros hope that our solutions helped y’all solve this printer connection problem and now you’re able to continue your work without whatsoever issues.

Because the primary problem when it comes to such an issue is a malfunctioning driver, we as well recommend consulting our guide on
how to remove a corrupted printer driver.

Share with united states your experiences in the comments section below and write u.s.a. any questions or suggestions yous might have.