Phantom 3 Advanced After New Firmware No Signal With Drone

Phantom 3 Advanced After New Firmware No Signal With Drone


mattskiii

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I have a relatively new P3A that I haven’t flown in several months. This morning I started information technology upwards with no problems, only noted that on the DJI GO app screen information technology stated that my firmware for both the remote and drone needed to be updated (makes sense as I haven’t flown in a while). I did the RC update one.nine.2 through the DJI GO app (unproblematic enough), and then downloaded the drone firmware update 1.eleven.20 and installed on drone (with no issues). When I re-started the RC and drone after these 2 firmware updates, I get the post-obit: Camera does not piece of work (tin can’t see on DJI GO app); rear blinking yellow lights with constant red lights on front of drone; DJI GO app says in cherry-red at superlative of screen, “Remote Controller Point Weak”. Appreciate any help whatsoever every bit I’m definitely a newbie at this. Thank you then much! -matt c.


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2020-4-13


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Eduardo Silva

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Also mine does not even attain 700 Distance already gives weak signal every time. Help ?

2020-4-thirteen


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DJI Natalia

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DJI Natalia

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Hi mattskiii, delight restart the shipping and the remote controller to encounter if the issue still persists or not? If yes, delight record a video to show us the details of the issue, we’d similar to help y’all check it. Thanks.

2020-iv-14


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DJI Natalia

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Eduardo Silva Posted at 4-xiii 21:26



Also mine does not even achieve 700 Distance already gives weak signal every time. Assist ?

Hi Eduardo, Which drone practice yous apply? Could you please check if there is an error message prompt in your APP? If yes, please show the states a screenshot of the error page, nosotros’d like to help you check it.

2020-4-14


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Eduardo Silva

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DJI Natalia Posted at iv-xiv 04:fifty



Hi Eduardo, Which drone exercise yous use? Could you delight check if at that place is an error message prompt in your APP? If yes, please show us a screenshot of the error page, we’d similar to help y’all bank check it.

he doesn’t even give an error bulletin he does it alone without show or error just says ke lost the Drone indicate then mine is DJI Phantom three Advanced version 1.9.2 drone one.xi.xx

2020-iv-14


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mattskiii

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mattskiii

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DJI Natalia Posted at 4-xiv 04:47



Hi mattskiii, please restart the aircraft and the remote controller to see if the effect nonetheless persists or not? If yeah, delight record a video to show usa the details of the issue, we’d like to help you bank check information technology. Thanks.

Hey Natalia, yes, even later on restarting the RC and aircraft several times, I proceed to become the same issues: Camera does not piece of work (can’t see on DJI GO app); aircraft rear blinking yellow lights with abiding red lights on forepart of drone; DJI GO app says in blood-red at pinnacle of screen, “Remote Controller Point Weak”. I will record a video of these issues and postal service shortly. Thank you so much for your assistance on this! Cheers! 

2020-4-14


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Eduardo Silva

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he doesn’t even give an mistake bulletin he does it lonely without show or fault just says ke lost the Drone signal then mine is DJI Phantom 3 Advanced version 1.ix.2 drone 1.11.twenty

2020-4-xv


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DJI Natalia

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mattskiii Posted at iv-14 07:52



Hey Natalia, aye, even later restarting the RC and aircraft several times, I go along to get the same issues: Camera does not piece of work (can’t meet on DJI GO app); aircraft rear blinking yellow lights with constant red lights on front of drone; DJI GO app says in crimson at tiptop of screen, “Remote Controller Point Weak”. I volition record a video of these issues and post presently. Thanks so much for your assistance on this! Thank you! 

Hullo mattskiii, I take sent y’all a PM, kindly delight check and download the firmware to meet if it helps or not. Thank you.

2020-four-15


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DJI Natalia

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Eduardo Silva Posted at 4-15 xvi:37



he doesn’t even give an error message he does it lonely without evidence or error just says ke lost the Drone bespeak then mine is DJI Phantom 3 Advanced version 1.9.2 drone 1.11.20

Hello Eduardo, I accept sent y’all a PM, kindly please bank check if it works or not. Thanks.

2020-4-16


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mattskiii

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mattskiii

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DJI Natalia Posted at 4-xv 23:58



Hi mattskiii, I have sent you a PM, kindly please check and download the firmware to run into if it helps or not. Thanks.

Natalia, I did not receive your PM. Could you resend? As well, I couldn’t effigy out how to transport a video (file too large). But I did take some pictures throughout the startup process. Can I send?

2020-four-21


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mattskiii

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mattskiii

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2020-4-21


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PaoVill24

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PaoVill24

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Hello. Attempt downloading the firmware from the DJI site. I had same result when I upgraded the firmware. It was resolved when I used the SW from the DJI site.

2020-iv-21


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JetSam

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JetSam

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I would try reinstall The Dji app

2020-4-21


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mattskiii

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mattskiii

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PaoVill24 Posted at iv-21 17:25



Hullo. Try downloading the firmware from the DJI site. I had same outcome when I upgraded the firmware. It was resolved when I used the SW from the DJI site.

Deplorable, but what does “SW” mean?

2020-4-22


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DJI Natalia

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Howdy mattskiii, thanks and so much for providing the pictures. You are recommended to re-upgrade the firmware and then endeavour the connection again, please make sure the firmware update success and the remote controller firmware should be compatible with the aircraft firmware.

2020-iv-22


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mattskiii

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mattskiii

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DJI Natalia Posted at 4-15 23:58



Hi mattskiii, I take sent you a PM, kindly please check and download the firmware to see if information technology helps or not. Thanks.



2020-4-23


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mattskiii

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JetSam Posted at 4-21 23:31



I would try reinstall The Dji app

I did reinstall – same results.

2020-4-23


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mattskiii

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mattskiii

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DJI Natalia Posted at 4-22 22:26



How-do-you-do mattskiii, give thanks you so much for providing the pictures. Y’all are recommended to re-upgrade the firmware and then try the connection again, please make sure the firmware update success and the remote controller firmware should be compatible with the aircraft firmware.

When I try to re-upgrade the firmware, information technology is unsuccessful, stating that latest firmware is already on drone. Is there a way to rollback the firmware, so try to re-upgrade? Thank you.

2020-4-23


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JetSam

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mattskiii Posted at 4-23 08:06



When I try to re-upgrade the firmware, it is unsuccessful, stating that latest firmware is already on drone. Is there a way to rollback the firmware, and then effort to re-upgrade? Thank you.

yes, via Dji Assistant y’all tin can roll back to the previous firmware

2020-4-23


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JetSam

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2020-4-23


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mattskiii

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mattskiii

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JetSam Posted at 4-23 08:sixteen



yeah, via Dji Assistant you can roll back to the previous firmware

I’ve downloaded DJI Assistant, only it won’t connect to my drone. Crazy…..

2020-4-23


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mattskiii

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mattskiii

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JetSam Posted at iv-23 08:17



https://www.youtube.com/sentry?v=ysW8sW0Xnos

Give thanks you for the video. Question I have is where do i find an older version of firmware to gyre back to? Right at present I accept latest firmware version 1.eleven.20 on my P3A. Cheers for any help on this.

2020-4-23


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mattskiii

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mattskiii

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mattskiii Posted at four-23 08:46



I’ve downloaded DJI Assistant, but it won’t connect to my drone. Crazy…..

2020-4-23


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mattskiii

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mattskiii

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I power-up drone, connect to reckoner, open DJI Asst, and this screen appears but doesn’t connect…

2020-4-23


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mattskiii

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mattskiii

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PaoVill24 Posted at iv-21 17:25



Hello. Try downloading the firmware from the DJI site. I had aforementioned issue when I upgraded the firmware. It was resolved when I used the SW from the DJI site.

The firmware I originally downloaded was from the DJI site. I’ve since re-downloaded and reinstalled with the same results….

2020-4-23


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JetSam

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JetSam

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Brand sure DJI Assistant is allowed in the windows firewall

2020-4-23


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mattskiii

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mattskiii

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JetSam Posted at 4-23 22:44



Make sure DJI Banana is allowed in the windows firewall

2020-four-24


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mattskiii

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mattskiii

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I did. Even so volition not connect…

2020-4-24


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JetSam

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JetSam

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and so you must expect for a moderator help , sorry

2020-4-25


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mattskiii

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mattskiii

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JetSam Posted at 4-25 00:13



then youmust wait for a moderator help , sorry

Copy that. Who is the moderator?

2020-four-26


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mattskiii Posted at iv-26 09:09



Copy that. Who is the moderator?

DJI Natalia

2020-four-26


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DJI Natalia

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Howdy mattskiii, sorry for the inconvenience. I take replied to your PM, if the event however persists, yous are recommended to contact our support squad via
http://world wide web.dji.com/support
to open a case and ship the drone in for service. Thanks.

2020-four-26


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mattskiii

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mattskiii

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JetSam Posted at 4-23 08:sixteen



yes, via Dji Assistant you can ringlet back to the previous firmware

I could only discover DJI Assistant 2 (which is for Phantom 4 not Phantom 3). Is there a DJI Banana that is compatible with my P3A? Tx!

2020-four-27


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Phantom 3 Advanced After New Firmware No Signal With Drone

Read:  Asus Me Firmware Update Driver Tool Failed

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