Hp Designjet Firmware the Printere Must Be Shared

Hp Designjet Firmware the Printere Must Be Shared

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Hp Designjet Firmware the Printere Must Be Shared

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HP Designjet 500 and 800 Series Printers – Detailed System Software Upgrade

Introduction

The System Maintenance utility keeps HP Designjet 500 and 800 series printers up to date with the latest system software (firmware).

Updating an HP Designjet 500 or 800 series printer

If this utility is running on Windows or Mac OS, follow the instructions nether the “Arrangement Maintenance utility” section to update the printer’southward arrangement software.

If the Organization Maintenance utility fails to update the printer’southward system software, or to upgrade the printer from any other operating organisation (such a UNIX or DOS), see the “Other Operating Systems” section below.

Downloading the Arrangement Maintenance utility

  1. Ensure that all of the printer(southward) requiring the update are turned on. Also, ensure that the computer running the System Maintenance utility has the appropraite commuter installed and the proper connectedness selected.

    note:

    If the driver or connection is not available, the tool volition non find the printer to perform the update.

    1. From the main page, select
      Technical back up
      from the left-navigation bar.

    2. Select the appropriate HP Designjet 500 or 800 series printer.

    3. Select
      System maintenance
      (listed nether Self Support).

    4. To download, click
      System Software
      under the advisable Operating Arrangement (Bone).

  2. When prompted, save the installation application in the temp file on the C: drive.

  3. When the download is complete, click
    Open
    when prompted. Ensure the language selection is right and click
    OK. All necessary files will exist installed. The application will so analyze each of the printers that are configured for the computer and report on its current state.

  4. If any of the printers are out of date, the application will prompt an update. The update procedure sends a special file to the printer.

  5. Double-click the printer that needs to exist upgraded, and so click
    Adjacent.

  6. Once the update is complete, a descriptive cartoon showing the printer being unplugged will be displayed on the front panel. When this motion-picture show is displayed, unplug the printer. Expect 30 seconds, and plug it dorsum in. This will delete all awaiting print jobs; therefore, do not print during the upgrade process.

    notation:

    The update process may take several minutes. Do not plow the printer off before the drawing showing the printer beingness unplugged appears on the front console display. If there are any issues during the upgrade, or if the upgrade does not work, it may be necessary to upgrade using the “Other Operating Systems” section below.

In one case the printer is upgraded, the new firmware revisions should report on the front end console. To view and confirm the firmware revisions, do the post-obit:

  1. Highlight the
    Setup
    menu on the printer front console brandish, and printing
    Enter.

  2. Highlight
    Printer Info, and press
    Enter.

  3. Select
    View, and press
    Enter.

  4. Using the
    Arrow
    keys, whorl downwardly to view the printer’due south current firmware revisions. The current firmware revisions may include the following:

    • Engine F/W: A.02.xx

    • Formatter F/W: A.02.xx (but in the HP Designjet 800 serial and HP Designjet 500 with HP-GL/2 accessory card)

    • Hard deejay F/W: D.02.xx (only in the HP Designjet 800 serial)

Troubleshooting

Cannot find the printer

The printer must be configured to impress from the computer that is running the Organisation Maintenance Utility. If the printer receives prints but does not appear in the list, select
All Printers
in the View menu. If it still fails to appear, perhaps the printer is not turned on or cannot be contacted. Try press a unproblematic page to see if the computer can connect to the printer.

If the printer is not found, select
File, and so
New
from the bill of fare bar and enter the IP accost. Proceed the upgrade equally above.

note:

If the printer is continued via an external HP Jetdirect box it will be necessary to connect directly via parallel cable and cull
System Emergency
from the card bar. Continue the upgrade equally listed in a higher place.

Restoring the old revision of firmware

If the behavior of the printer is less preferred than before it was upgraded, information technology is possible to downgrade the printer past selecting Downgrade in the Version carte du jour. A prompt will allow a choice from a list of previous firmware versions.

Other operating systems

note:

If the System Maintenance Utility has been downloaded correctly from www.hp.com, but problems arise while upgrading printer firmware via the System Maintenance utility, another download is non necessary. The files can be found in the default directory located in C:\Program Files\Hewlett-Packard\HP Designjet system maintenance. Proceed to the “Upgrade Procedure” section.

If the operating system is whatever other operating system (such as UNIX or DOS), perform the next ii steps, then proceed with the “Upgrade Process” section.

  1. Download the appropriate system maintenance utility from www.hp.com. When prompted, save the installation application in the temp file on the C: drive.

  2. Open the folder when prompted, once the download is consummate. Ensure the linguistic communication is prepare to
    English language
    and click
    OK. All necessary files will be installed.

Upgrade procedure

If the Organization Maintenance Utility is unable to successfully upgrade firmware to a printer, send the files by connecting the printer to a PC through the parallel port.

  1. Open a DOS session (by clicking
    Start,
    Programs,
    Command Prompt, then
    MS-DOS).

  2. Type
    C:, and then press
    Enter.

  3. Type
    cd Program Files, then printing
    Enter.

  4. Type
    cd Hewlett-packard, then printing
    Enter.

  5. Type
    cd HP Designjet System Maintenance, then printing
    Enter. The location should at present be C:\Program Files\Hewlett-Packard\HP Designjet system maintenance.

HP Designjet 500 serial

  1. From the higher up location, blazon
    re-create DJ500HPGL_Axxxx.FMW LPT1, then press
    Enter
    to send the formatter code image (the “xxxx” refers to the nigh current firmware revision). The formatter code prototype should be sent only if the printer has the HPGL/two accompaniment card installed. The printer’s front panel will display
    FMTUPGRADE
    (or similar) in the Job Management menu. Once the upgrade is done, the printer will return to a Ready state.

    annotation:

    If experiencing problems copying the file to the printer, try using the binary switch (/b) in the filename and resend (for example, copy /b DJ500HPGL_Axxxx.FMW LPT1).

  2. Type
    re-create DJ500_Axxxx.FMW LPT1, and so printing
    Enter
    to transport the engine code image. An image of the printer, with an pointer pointing to the command panel, along with a column of scrolling zeros and ones, volition be displayed on the front console display for a short menses of time. So, an image of an hourglass, followed by an image of the printer showing a ability string, and an arrow pointing away from the wall, will exist displayed.

    note:

    If experiencing bug copying the engine code image file to the printer, try using the binary switch (/b) in the filename and resend (for instance, copy /b DJ500_Axxxx.FMW LPT1).

  3. Remove the power string from the back of the printer. Do non turn the power off with the power switch. Wait thirty seconds.

  4. Supercede the power cord. The printer will re-initialize.



    circumspection:


    Practice not plow power off or unplug the printer, until prompted, on the front panel display.

HP Designjet 800 series

  1. From C:\Plan Files\Hewlett-Packard\HP Designjet arrangement Maintenance, blazon
    copy DJ800DISK_Axxxx.FMW LPT1, then press
    Enter
    to send the hd image (the “xxxx” refers to the most current firmware revision). The printer front panel volition brandish
    Upgrading to…
    (or similar). Once the upgrade of the hard disk image is complete the printer volition display a message other than
    Upgrading to…
    (message will vary due to the printer’s current state).

    note:

    If experiencing issues copying the file to the printer, try using the binary switch (/b) in the filename and resend (for example, copy /b DJ800DISK_Axxxx.FMW LPT1).

  2. Type
    re-create DJ800PS_Axxxx.FMW LPT1, and then printing
    Enter
    to send the formatter code image. The printer’due south front panel will display
    FMTUPGRADE
    (or like) in the Task Management bill of fare. One time the upgrade is done, the printer will display a message other than
    FMTUPGRADE
    (message volition vary due to the printer’s electric current state).

    note:

    If experiencing issues copying the file to the printer, try using the binary switch (/b) in the filename and resend (for example, copy /b DJ800PS_Axxxx.FMW LPT1).

  3. Type
    copy DJ500_Axxxx.FMW LPT1, then press
    Enter
    to send the engine lawmaking image. An prototype of the printer, with an arrow pointing to the control panel, along with a cavalcade of scrolling zeros and ones will be displayed on the front console display for a brusque period of time. Then, an image of an hourglass, followed by an epitome of the printer showing a power cord, and an arrow pointing away from the wall, will be displayed.

    note:

    If experiencing problems copying the engine lawmaking epitome file to the printer, try using the binary switch (/b) in the filename and resend (for example, copy /b DJ500_Axxxx.FMW LPT1).

  4. Remove the power cord from the back of the printer. Do not turn the power off with the power switch. Wait 30 seconds.

  5. Plug the printer back in.

    The printer will initialize.

    The process is now complete.



    caution:


    Exercise not turn the power off or unplug the printer, until prompted, on the front panel display.

Hp Designjet Firmware the Printere Must Be Shared

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