How to Upgrade Avaya Ip Phone Firmware

This document provides the procedure to upgrade Cisco IP phone firmware individually with Cisco Unified Communications Manager (CUCM) 10.x and above.

Requirements

Cisco recommends that you have knowledge of these topics:

• CUCM 10.x and above

• Cisco Unified IP Telephone

Note: Ensure that the Cisco IP phones are currently registered with CUCM.

Components Used

The information in this document is based on these software and hardware versions, simply applicable to all CUCM releases and Cisco IP telephone loads:

• Cisco Unified Communications Manager xi.ten

• Cisco Unified IP Telephone

The information in this document was created from the devices in a specific lab surround. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make certain that you sympathise the potential touch on of any command.

Perform these steps in gild to upgrade the phone load for a unmarried IP phone and other phones to apply the existing old phone load in your network surroundings. This situation arises when new firmware has to exist checked before you deploy it to the entire IP telephony network or any single telephone that requires a feature supported by a item firmware.

1. Download the required IP telephone firmware fromCisco IP Phone – Software Download
   
   
   (registered customers merely).
2. Before you proceed to upgrade the firmware, navigate to theDevice carte du jour, selectDevice Settings >Device Defaults and re-create the telephone load proper noun that you currently utilise for the detail Cisco IP telephone model which you plan to upgrade. Paste this file name in a notepad and so that you tin use the same file proper noun in club to revert the default phone load name to the old firmware for all other phones.
   
   
   
   
   
   
3. Run the upgrade patch file of the new IP phone load in Cisco Unified CallManager. Yous can practise this by burning the patch file to a CD or DVD, or past sharing information technology via FTP or SFTP.
   • Navigate toCisco Unified Os Administration in the navigation menu at the acme right of the spider web page. Login with the platform administration credentials.
   • Navigate toSoftware Upgrades >Install/Upgrade.
   • Select the appropriate options for DVD/CD or network source, and provide details of where information technology tin pull the file to download.
   • When the install is consummate, this automatically changes thePhone Load Proper namein the device defaults for the detail telephone model.
     
     
     

4. Copy this new load information from theDevice Defaultsand paste it to the notepad file.

5. In guild to maintain the sometime load name for other phones in the network, supplant the former load information from the notepad and echo the procedure,
   Device
    >
   Device Settings
    >
   Device Defaults
   . And so, click
   Update
   . This helps all other phones to maintain the old device default load information.

   
   
   

6. Navigate toDevice Card
   >Phone and select the IP phone on which you want to perform the upgrade. Paste the new load information to theTelephone Load Proper name field and clickUpdate.
   
   
   
7. Finally, you have to restart TFTP service. Navigate toCisco Unified Serviceability, then navigate toTools >Control Center-Feature Services and restart the TFTP service.

Use this section in guild to ostend that your configuration works properly.

In order to verify that the phone has copied the new firmware image, use 1 of these methods:

• Find the IP address of the IP phone on which the upgrade is performed. Use the IP address in the browser to obtain the Device information of the IP phone. Check for the version to see if the firmware has changed to the new one.
• Physically, press theSettings button on your IP phone. Scroll downwardly toModel Information and pressSelect. Then, scroll downward to Load File and verify that information technology is the same load file which is upgraded.

There is currently no specific troubleshooting information available for this configuration.