How to Update Firmware on Microsoft Wireless Display Adapter

Many common connection issues can exist resolved by installing the latest updates for your device and for Windows. Here’s how to go updates:

1. SelectOffset
   
    >Settings
   
    >
   Update & security
   
    >
   Windows Update.

2. Select
   Check for updates. If updates are available, they will install automatically. You may need to restart your device after the updates have installed.

Check to see if both the HDMI terminate and the USB end of the adapter are connected correctly.

• Make sure the HDMI end of the adapter is connected to the HDMI on your 2nd brandish. Use the included HDMI extension cablevision if needed.

• Make sure the USB end of the adapter is plugged into a USB power source. If the second brandish doesn’t have a USB charging port, use the charging port on a device power supply or some other USB charger.

• For the most stable connection, utilize a USB charging port that’southward directly connected to a wall outlet. Utilise a USB extension cord if y’all need more length for your USB connector.

• Make certain the electrical outlet you’re using is working properly. Test information technology by connecting something else.

If y’all can connect your device to the adapter, but what you see on your device isn’t visible on your second display, the adapter’s firmware may be out of date.

The Microsoft Wireless Display Adapter app provides settings and firmware updates for the adapter. If you haven’t already washed so, install the app from Microsoft Store. For info on how to install the app, go toApply the Microsoft Wireless Display Adapter.

To use the app to update the adapter’due south firmware:

1. Connect your Windows x device to the adapter.

2. Open the
   Microsoft Wireless Display Adapter app, then selectUpdate & security.

3. If an update is available, selectUpdate. Y’all’ll need to continue the app open and stay connected to the adapter until updates are completed. I

1. Remove the Microsoft Wireless Display Adapter from the 2d display.

2. Restart your device.

3. Reconnect the Microsoft Wireless Display Adapter into your TV or monitor.

4. Attempt to brandish one more fourth dimension.

Bank check for updates on your device afterward trying this solution. To do that, select
Start>
Settings>
Update & Security>
Windows Update
, selectCheck for updates
and install any that are available.

Reset the adapter. This is also helpful if you’ve forgotten your password. Hither’s how:

1. Remove your adapter from the 2nd brandish.

2. On the adapter side by side to the wired connection, printing and agree the reset push for 10 seconds. The LED light on the adapter will blink.

3. Reconnect the adapter to your 2nd brandish.

4. When
   Set up to connectappears on your second screen, select
   action center
   
     in the taskbar.

5. Select
   Connect, and choose the name of your adapter from the list of results.

There might be a trouble with the connection betwixt your device and the adapter. To fix the issue, try removing the adapter from your device and reconnecting information technology.

Here’s how on a Windows 10 device:

1. Select
   Start
   
    >
   Settings
   
   >
   Devices
   
    >
   Bluetooth & other devices.

2. InWireless displays & docks, select the proper name of your adapter, then select
   Remove device.

3. Select
   Add together Bluetooth or other devices.

4. SelectWireless display or dock to reconnect your device to the Microsoft Wireless Display Adapter.

Windows Firewall might be preventing the adapter from connecting to your device. Here’due south how to allow the adapter to communicate through the firewall:

1. In the search box on the taskbar, enterpermit firewall, then select
   Allow an app through Windows Firewall
   from the list of results.

2. Nether
   Name, find
   Wireless Brandish, make sure
   Private
   and
   Public
   are selected, then select
   OK.

   Note:If you can’t select annihilation in the
   Allowed apps and features
   box, you aren’t logged in as an administrator. Select
   Change Settings, type your administrator password, and select
   Aye. If you’re an administrator on your device, the countersign should be the aforementioned every bit the one you used to gear up your device. Then, brand sure
   Private
   and
   Public
   are selected and select
   OK.

The Microsoft Wireless Display Adapter tin can communicate with devices on either the 2.4GHz or 5GHz wireless frequency bands, just you must accept the ii.4GHz ring enabled on your device when yous’re pairing your device with the adapter.

Here’s how to enable the 2.4GHz or 5GHz band:

1. In the search box on the taskbar, enterdevice manager, and then select
   Device Manager
   from the listing of results.

2. ExpandNetwork adapters, then right-click your device’south network adapter. For instance, eitherMarvell AVASTAR adapter
   or
   Qualcomm Atheros QCA61x4A Wireless Network Adapter.

3. Select
   Properties
   >
   Advanced.

   Annotation:If yous don’t run into the
   Advanced
   tab, you aren’t logged in equally an administrator. If this is the case, select
   Change Settings, blazon your administrator password, and select
   Yes.
   Then you lot’ll be able to select
   Advanced. If you’re an ambassador on your device, the password should exist the same as the password y’all used to set up up your device.

4. Under
   Property, select
   Band.

5. Nether
   Value, select the arrow and select
   Auto
   >
   OK.

An issue with the Intel Hard disk Graphics driver on your device might exist preventing your device from communicating with the Microsoft Wireless Brandish Adapter. Attempt uninstalling and reinstalling the commuter.

Hither’s how on a Windows x device:

1. In the search box on the taskbar, enterdevice managing director, so select
   Device Managing director
   from the list of results.

2. ExpandDisplay adapters, right-click the Intel HD Graphics driver, and then select
   Uninstall.

3. Select
   Start >
   Power
   
    >
   Restart.

4. Later your device restarts, select
   Start >
   Settings
   
    >
   Devices
   
    >
   Bluetooth & other devices.

5. Select
   Add Bluetooth or other devices.

6. SelectWireless display or dock to reconnect your device and the Microsoft Wireless Display Adapter.

1. In the search box on the taskbar, enterdevice managing director, then selectDevice Director
   from the listing of results.

2. ExpandNetwork adapters
   and correct-click your device’s network adapter. Some examples include
   Marvell AVASTAR adapter
   or
   Qualcomm Atheros QCA61x4A Wireless Network Adapter.

3. Select
   Uninstall.

4. Select
   Get-go
   
    >Ability
   
    >
   Restart.

5. Afterward your device restarts, select
   Start
   
    >Settings
   
    >
   Devices
   
    >
   Continued devices.

6. Select
   Add a device
   to connect your device and the Microsoft Wireless Display Adapter.

If you still can’t connect your device to your Microsoft Wireless Brandish Adapter,
contact usa.

Miracast® over Wi-Fi

Note:Only the Microsoft 4K Wireless Display Adapter supports Miracast® over Wi-Fi.

If you can’t connect the adapter directly to your habitation’due south wireless network, bank check the post-obit:

• Your PC has Windows x Version 2004 or subsequently installed. To get the latest updates for your device, selectStart>
  Settings>
  Update & Security>
  Windows Update>
  Check for updates.

• Your Wi-Fi speed is 5GHz.

• Your network is secured with WPA, WPA2, or WPA3. Enterprise or commercial networks that crave actress hallmark or certificates aren’t supported.

• Your Wi-Fi router or access signal is up to date.

If yous can connect your device to the adapter simply nothing displays on your second display, try performing the steps in the previous section. If that doesn’t solve the issue, try these other solutions:

• Make sure your device is set to indistinguishable or extend the screen. For more info, come acrossTroubleshoot connecting Surface to a second screen or
  Troubleshoot external monitor connections in Windows 10.

• Unplug the USB end of the adapter to turn it off, and plug it back in to turn it on again.

• Brand certain your second brandish is set to the HDMI input. To check or modify the video input settings on your display, bank check the info that came with your device or become to the manufacturer’s website.

• Brand sure your second display supports HDCP. If you aren’t sure if your display supports HDCP, check the info that came with your device or become to the manufacturer’southward website.

If you notice pixelation in the video or if the audio stutters, try the post-obit:

• Move your device closer to the adapter. For all-time functioning, your device should be within 23 feet (7 grand) of your second display.

• Move the adapter abroad from microwave ovens, cordless phones, or baby monitors. Common household electronics like these tin can crusade radio frequency interference that may disrupt the connection between your device and the adapter.

• If you don’t have enough room to plug the adapter into the HDMI port on your second display, employ the HDMI extension cable that was included in the box your adapter came in. If y’all’ve plugged the adapter into the HDMI port at an angle, this can crusade issues with the video quality.

If you have a Microsoft 4K Wireless Display Adapter, hither are another things to try:

• Change how the adapter is continued.

• If you’ve turned on HDCP with the Microsoft Wireless Brandish Adapter app, attempt turning it off.

App based video (YouTube, Netflix, Amazon) can’t play when connected to the adapter

If y’all’re having issues playing video and content from an awarding service such as Netflix, YouTube, or Amazon Instant Video, hither’s what to try:

• Brand sure the adapter is up to date.

• Close and relaunch or refresh the app.

• Disconnect from the adapter.

• Restart device.

• Reconnect to the adapter and try playing the video again.

• If you lot accept the Microsoft 4K Wireless Brandish Adapter, make sure that
  Enable HDCP is turned in in the app. For more info, go to
  Utilize the Microsoft Wireless Brandish Adapter.

If video plays correctly on your device only is frozen on your second screen, disconnect the adapter from your device and the display, and reconnect it. Here’southward how:

1. Select
   activeness center
   
   in the taskbar.

2. Select
   Connect, select the proper name of your adapter, then select
   Disconnect.

3. Unplug both ends of the adapter from your HDTV, monitor, or projector and plug them in once more.

4. Select
   activity middle
   .

5. Select
   Connect, and in the list of displays, select the name of your adapter to reconnect your device to it.

If the quality of the streaming video is poor, here are some ways to help improve it:

• Brand sure you lot aren’t using an HDMI to VGA converter. Converting from HDMI to VGA reduces the signal strength of the video output and can misconstrue the images.

• Reduce radio frequency interference past moving the adapter away from microwave ovens, cordless phones, and other common household electronics.

• Move your device closer to the adapter. The adapter works best when it’due south within 23 anxiety (7 g) of your device.

• Download higher-quality video. The source itself might be of poor quality, which will affect the quality of the streaming video.

If sound plays on your device when yous’re streaming video to a connected brandish, you can configure the sound source manually. Here’southward how:

1. In the search box on the taskbar, entersound, so select
   Sound from the list of results.

2. Select
   Playback
   >
   Speakers/Intel WiDi
   >
   Set Default
   >
   OK.

If the resolution on your display is less than 1080p, your device will default to that resolution while information technology’s connected to the display.

Y’all need a second display that supports upwards to 1080p resolution to stream content from your device in that resolution. After you disconnect your device from the adapter, your device volition revert to its default resolution.

If you lot’ve gear up the resolution on your device to a lower resolution than its default setting, y’all tin increment it then information technology will fit correctly on your second screen. Here’s how:

1. In the search box on the taskbar, enterscreen resolution, then select
   Modify the screen resolution
   from the listing of results.

2. Under
   Resolution, select the arrow, and then select the resolution that says
   Recommended. (The highest resolution is the recommended resolution on the device.)

3. Select
   Apply.

Y’all can utilise the adapter app to change how the screen on your device scales to the screen on your 2nd brandish. Here’s how:

1. Connect your device to your adapter.

2. Open up the Microsoft Wireless Display Adapter app.

3. SelectPersonalization. In
   Fit to Brandish, elevate the slider to the correct until you lot can run across everything that’southward on your device on the HDTV, monitor, or projector.

Only the Microsoft 4K Wireless Display Adapter can display in 4K. If y’all have this adapter and it isn’t displaying in 4K, try the following:

• Connect your Windows x device to Wi-Fi, so connect your adapter to Wi-Fi with the Microsoft Wireless Display Adapter app. For info on getting the app, become to
  Utilise the Microsoft Wireless Brandish Adapter.

• Check if your second display can support 3840×2160 resolution or higher.

If this message appears in the app, hither’south what to do:

1. Make sure both the HDMI cease and the USB terminate of the adapter are connected to your 2d display.

2. Connect to your adapter.

3. In the app, select
   Refresh.