“How to Tell What Firmware Version” “Surface Pro 3”

“How to Tell What Firmware Version” “Surface Pro 3”

how tin can I perform a Firmware factory reset?

The bad news is that you can’t revert firmware or reset information technology. What you’ve
described definitely sounds like a hardware issue and unfortunately, yous cannot
get an out of warranty exchange as SP3 was discontinued some time ago. It’s as well
bad that you lot didn’t investigate this effect in 2018 when information technology kickoff developed equally at
that point out of warranty replacements were still available.

Barb – Windows and Devices for It MVP
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Howdy Affront,

I take the same issue during the recent update window 10 version 2004. The touch screen not performance properly. The cursor remain on the upper right corner of my screen. Even in the device manager firmware department, I encounter a yellow triangle on the Surface pro touch controller firmware. In the properties section of the firmware the device status window point” This device cannot work properly until you restart your computer (Code 14)”. I even restarted my computer but the error remain there. I disable the touchscreen through device manager.

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During 2019 update, all the surface pro 3 type embrace malfunction. I raise this result to microsoft merely they says that its was a hardware upshot. All these type cover hardware result happen after the update. Why microsoft cannot ain their fault. Now with the current update I was expecting that they will solve the typecover result and simply instead they create more issues.

I am happy to hear whatever possible solution for these two problems.

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If you have an issue going back to 2019, the best way to bank check if information technology is hardware
is to do a consummate wipe and reimage from a downloadable recovery image (which
Microsoft should have asked you to practise when they told you lot it was hardware). You
didn’t specify exactly what the issue was/is with the typecover.

I’m an unpaid volunteer and do non piece of work for Microsoft. If yous want background
on what a Microsoft MVP is, see

https://mvp.microsoft.com/en-us/Overview

and for
Volunteer Moderators see
https://answers.microsoft.com/en-us/page/faq#faqWhosWho1

Here are instructions to reimage your SP3:

Go to

https://support.microsoft.com/en-u.s.a./surfacerecoveryimage
   (with a different Windows computer if yours is not working properly)  and download a recovery paradigm for your Surface. You will need a 16GB or 32GB USB
stick formatted FAT32 (use a Windows reckoner).  Best to purchase and utilize a new,
previously unused USB stick for this. Apply Total format and not quick format and
give the volume a name like surfboot. Unzip/excerpt the recovery zip to the root
of the formatted USB stick and then-

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To reset your Surface from a USB recovery drive:
Step one:    Brand sure your Surface is turned off and plugged in (agree down the power
button for 30 seconds).
Step 2:     Insert the USB recovery bulldoze into the USB port on your Surface.
Pace 3:    Press and hold the book-down push while you press and release the
power button on your Surface.
Step 4:     When the Surface logo appears, release the book push.
Step 5:    When prompted, select the linguistic communication and keyboard layout you want.
Step half-dozen:     Select Troubleshoot > Reset your PC.
If prompted for a recovery cardinal, select Skip this bulldoze at the bottom of the
screen.
Step 7:     Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step viii:    Select Aye, repartition the drives, and on the next page, select Side by side.
Step ix:     Choose Just remove my files.
Step 10:    Select Reset.
Surface restarts and the Surface logo displays while the reset procedure continues
(this can take a while).

Affront – Windows and Devices for It MVP
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“How to Tell What Firmware Version” “Surface Pro 3”

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