How Long Does Fitbit Versa Firmware Update Take

If you tin can’t update your tracker, try the instructions below.

Update Failures

If the connection betwixt your tracker and mobile device is interrupted during the update, you may see this image:

Try these steps to resolve the trouble:

1. Turn your tracker off and on again using the instructions in
   How practice I restart my Fitbit device?
2. Restart your mobile device.
3. Try the firmware update again. If information technology doesn’t work, on a different mobile device or figurer (if available) log into your Fitbit business relationship and try updating your firmware.
   Annotation that if you lot get notifications from your phone on your tracker, before you tin can use a different device or computer you demand to plough off Bluetooth on your phone.
4. For assistance, delight contact
   Customer Support.

If the update fails and you meet this image, you’ll exist unable to use the tracker until the error condition is resolved:

In this case tap a screen or press a button to return to the clock and try the update once again. (If you encounter “fitbit.com/setup” follow the instructions in
How do I set up my Fitbit device?) If the update doesn’t work, restart your tracker and try over again.

Low Battery or Low/Loftier Temperature

If you see the critically depression bombardment screen when attempting a firmware update, charge your Blaze and attempt the update again.

Likewise if you see a temperature screen, try the firmware update again when Blaze has cooled off or warmed upward.

Blaze is too warm	Blaze is too cold

For all-time results, remove other Fitbit watches and trackers from your phone’southward Bluetooth settings.

Before you brainstorm the firmware update, plug your lookout man into the charger. Make sure your sentry is in range of your home or work Wi-Fi network during the update, or continued to your nearby phone for Fitbit Versa Low-cal Edition.

Note that firmware updates for Fitbit Versa Lite Edition tin take an 60 minutes or more if you perform a factory reset before you begin the update. If your firmware is version 38.6.one.1, attach your watch to the charging cable and plug the charging cable into a USB port on your computer before you begin the update. Keep your Fitbit device shut to your phone or tablet to complete the update.

If the firmware update fails, yous may meet this image on your watch’s screen:

Follow the troubleshooting steps beneath based on your issue to resolve the problem.

Depression Battery

If your sentinel isn’t sufficiently charged before starting the update, you may see this image on your screen or a low battery bulletin in the Fitbit app:

Await until the battery is at least 50% charged to get-go the update and keep your scout plugged into the charger. To cheque the battery level, tap the screen or printing whatsoever push while the watch is charging.

No Clock after Update

If yous see a clock mistake message on your watch’s screen after the update, cull a clock face in the Fitbit app to resolve the trouble. For more than information, run into
How do I change the clock face on my Fitbit device?

Update Failed over Wi-Fi

If you have trouble updating your watch over Wi-Fi, endeavour these steps to resolve the problem. For Versa Lite Edition, see
Update Failed over Bluetooth.

1. Brand sure your scout is continued to the Wi-Fi network you want to use. For instructions on how to add together a network, see
   How practise I connect my Fitbit lookout man to Wi-Fi?
2. Movement your watch closer to your router.
3. Make sure your router is connected to the internet.
4. Restart your picket. For instructions, see
   How do I restart my Fitbit device?
5. Remove your lookout man from your Fitbit business relationship. For instructions, encounter
   Tin I use more than ane Fitbit device with the same account?
6. Remove your watch from the list of Bluetooth devices paired to your telephone. On your telephone, go to
   Settings
   
   Bluetooth
   
   discover the sentinel in the list
   
   find an selection to forget the device.
7. Reconnect your sentry to your Fitbit business relationship. For instructions, see
   How practise I ready my Fitbit device?
8. Try again to update your lookout man.

If the update fails, restart your phone and try once more.

If you can’t update your watch over Wi-Fi, follow the on-screen instructions in the Fitbit app to update your watch over Bluetooth instead. Notation that firmware updates over Bluetooth may take significantly longer to complete.

Update Failed over Bluetooth

If you take problem updating your watch over Bluetooth, try these steps to resolve the problem:

1. Turn Bluetooth on and off on your phone.
2. Restart your watch. For instructions, see
   How do I restart my Fitbit device?
3. (Versa Lite only) On your watch, open the Settings app
   
   About. If your firmware version is 38.6.ane.i, adhere your lookout to the charging cablevision and plug the charging cable into a USB port on your estimator before y’all brainstorm the update. Proceed your Fitbit device shut to your telephone or tablet to complete the update.
4. Remove your watch from your Fitbit account. For instructions, see
   Can I use more than ane Fitbit device with the same business relationship?
5. Remove your lookout from the list of Bluetooth devices paired to your phone. On your phone, go to
   Settings
   
   Bluetooth
   
   find the sentry in the listing
   
   find an option to forget the device.
6. Reconnect your sentry to your Fitbit account. For instructions, encounter
   How do I gear up upward my Fitbit device?
7. Try again to update your watch.

If the update fails, restart your phone and retry the update.

If you withal have problem updating your scout, contact
Customer Support.

Instructions for installing Windows 10 Driver

Note that these instructions are for Versa Low-cal Edition only.

If you tried to update the firmware on your watch later on a factory reset and received an mistake message on your Windows 10 computer, follow the instructions beneath to update your driver software.

1. Open your Windows Device Manager.
2. Nether Other devices, correct click
   IP-over-USB.
   
   
3. Click
   Update Commuter
   
   Browse my calculator for commuter software.
4. Click
   Let me pick from a listing of available drivers on my figurer.
5. Click
   Network Adapters
   
   Next.
6. Under Manufacturer, click
   Microsoft.
7. Under Model, click
   Remote NDIS Compatible Device.
   
8. Click
   Next.
9. Click
   Yes
   if whatever warnings appear. Your driver software installs to Windows Device Manager.

Later your commuter software installs, use your Windows 10 reckoner to update the firmware on your watch as instructed past
Customer Support.

Make sure your tracker is charged and and so try these steps:

1. Plow your tracker off and on over again using the instructions in
   How practice I restart my Fitbit device?
2. Restart your telephone, and retry the update.
3. Log in to your Fitbit business relationship on a different device, and retry the update.

If you still have problem, contact
Customer Back up.