How Do I Upgrade Firmware on My Ubiquiti Access Point

I have had links go down in remote buildings that feed the backbone connection to the Ubiquiti server controller software.  That causes a disconnect to show.

Simply correcting the downed link causes that AP to be recognized and it reconnects to the server and becomes bachelor.

I would think either you tin can bad advice to the AP or the AP itself has an event.

Mine will flash Green when it is disconnected.  You said yours is yellow?!?  Yellow (I THINK) means it’southward non associated – or as Ubiquiti says “adopted”.

Deacon

One other thing that I found out is that Ubiquiti uses a dissimilar POE injector – you lot can’t just plug them into regular 48V POE on your switch or midspan.  You need their injector (the power supply that came with it) or you must use their POE injector on your 48V POE ports.

Here are the light codes for the AP

Flashing Amber Initializing
Steady Amber Factory default, waiting to be integrated
Alternate
Amber/Green
Device is busy, do not touch on or unplug it,
this usually indicates a process such equally a
firmware upgrade is taking place
Chop-chop Flashing
Dark-green
This is used to locate an AP.
When y’all click on Locate in the UniFi
Controller software, the AP will blink. It will
too display the location of the AP on the
map.
Steady Light-green
Indicates the device has been successfully
integrated into a network and is working
properly.
Steady Light-green
with occassional
flashing
Indicates the device is in an isolated state
(all WLANS are brought down until an
uplink is found).

Flashing xanthous \ Amber means it is initializing. And so if it never gets past this I think yous may have a bad unit of measurement

There is a reset button on the bottom of the unit. accept you tried doing a factory reset and re-adopting it?

http://dl.ubnt.com/guides/UniFi/UniFi_AP_AP-LR_User_Guide.pdf

Perhaps you can try to “forget” that AP and readopt later

I am using the POE injector which comes with the unit. This AP was working for a year earlier disconnecting, which I believe was after a ability outage. From what I read on Google, just forgetting the AP does naught to help resolve a disconnected AP, and so I have not tried that. I will take to find the reset push as molan suggested.

What I found:

Reset Button The reset button serves two functions:
• Restart It will restart the device when yous press
and release it quickly.
• Restore Mill Defaults When you press and
hold it for more so 5 seconds, it volition restore the
device to the factory default settings.

Thanks to all who have responded.

Replacing the 802.3af Indoor injector fixed the trouble. Glad I had a spare!

Just ran into the same affair.  Connected and seem to driblet after adopting.  Here is the sequence that worked for me:

1 – SSH into SP unit

2 – Outcome command – set-inform
http://controllerIP:8080/inform

three – Adopt on controller (this is where it would disconnect and never come up dorsum)

4 – Reissue command – set-inform
http://controllerIP:8080/inform
(this is the missed stride for me)

5 – AP is adopted and workable now

1 – SSH into AP unit

two – Event command – set-inform
http://controllerIP:8080/inform

3 – Adopt on controller (this is where it would disconnect and never come up back)

– yep AP didn’t came back, it kept on rebooting and rebooting….

oh btw….resetting to factory process mentioned here is also very incorrect….

oh! lazy ubnt support engineers.

Jim4232 – your process works for me after reissuing the control the second fourth dimension…thx..jOjO

Hi,

I have iii Unifi AP-LR in working condition but in the forenoonAP is automatically readopted regularly.

I don’t know how to resolve this upshot please tell me resolution to resolve this outcome.

Cheers.

Shahan

I as well have a simillar problem, for some reason my uap pro and uap pro outdoor don’t have a IP anymore. I tried a factory reset on the outdoor and it had IP 192.168.1,20 now, i can SSH into it but the unifi software is unable to find it, so i am not able to re-adapt is into the network. I don’t want to do a factory reset on the other UAP pro considering it is still working every bit a admission bespeak but i can’t make whatever changes to it (unifi software says it’s disconnected) I’ve tried a change the IP of my PC to 192.168.1.100 and give a set-inform
http://192.168.ane.100:8080/login
on the outdoor UAP only without luck. Any ideas?

Ok, seems i made a mistake, the url for the set-inform command should not end with /login just with /inform.

Afterward changing that i was able to re-addopt the outdoor uap pro, i also gave information technology a static IP simply in case.

Now i accept to do the aforementioned with the indoor uap pro.

I accept the aforementioned problem. Ane of total 6 Unifi AP is disconnect status and now to isolated status.

I ping the device and information technology’southward actually still connected, but won’t connect to the controller.

What I do is I try ssh to the IP of the device and once continued, I just attempt to reboot the device., and of a sudden it came back connected once more.

Hope this help.

Well, i finally got both the UAP AC’south upwardly and running again and information technology looks like the trouble is a combination of a Cisco ASA 5505 (my router/firewall/dhcp server) and the UAP AC’s.

When i first hooked my UAP’s on my network they got a IP from the ASA 5505, but when that lease expired for some reason the ASA didn’t requite the UAP a new lease, therefore the UAP became without a IP and became in a disconnected state only was withal serving clients.

Resetting the UAP did not make a difference, it withal wasn’t assigned a IP address.

The solution for me was, creating a new network with a Linksys 120n router in factory default state, a laptop with UNIFI installed and the UAP.

When i booted everything upward i could see the the UAP got IP 192.168.one.100 and my laptop 192.168.i.101.

Then i started UNIFI and ssh’d into the UAP and did a “set-inform
http://192.168.1.101:8080/inform”

After a infinitesimal or and so i could adopt the UAP.

Next i changed the IP of the UAP from DHCP to STATIC and gave it a IP from my normal network.

Then i disconnected the UAP and reconnected information technology to my regular network, ssh’d into information technology again and again gave the fix-inform command, only now with the IP from my existent UNIFI controller, adopted information technology, and finally information technology is working now equally it should.

Hi all,

In steady amber state, how long should i await for integrated?

delight aid me!!!!

^^^Same issue^^^  AP is not getting an IP address from Verizon Fios router.

Here is what I tried:

**I have downloaded the controller on a new car

**Manufactory reset AP

**Power cycled AP

Tin can I do annihilation if it will non even go an IP?  Can I statically assign ane, how?

Total disclosure, ability surge during a storm fried the original FiOS router is was connected to (would ability on) so we got a new i.

The AP on the other hand is however getting power through the injector (light is on solid Bister afterward mill reset) – just I suppose it is possible some other internals are fried.

What does “SSH into SP unit%uFEFF” hateful?

Just discovered this tonight: yous should find that the APs are trying to attain out to
http://unifi:8080...  if you can either rename the server hosting the Unifi Controller, or add a CNAME in your DNS for information technology, they’ll find their mode home (at to the lowest degree that’due south what mine did this night later on 2 days of “disconnected” merely working…).

My whole result was I was running a web server with port 8080 and so nothing would connect, I simply SSH’d into it and changed it and it worked fine afterward that.

From Unifi:

Hi Richard,

Thanks for getting in bear on with united states!

I’d advise you disable firewall and whatsoever antivirus running on

the controller car and check if the UAP is discovered in the discovery tool

and the UniFi controller.

If the UAP doesn’t show up, we need to check if the device is

getting an IP accost or not. Y’all tin check the IP address from dhcp or you can

download advanced IP scanner from the link given below:

http://www.advanced-ip-scanner.com/

Also, considering that the UAP is in the same subnet, could yous

please bank check if you lot’re able to ping the UAP?

If yep, we demand to use putty to SSH into the device. You tin can SSH

into your device using PuTTY for Windows or Panel on MAC OS X.

For Windows:

1) Download PuTTY (http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html,

employ it nether your own adventure!)

2) Enter Hostname IP address (by default is 192.168.ane.20), get out port every bit

default and make certain you’ve selected protocol SSH

3) Press “Enter” push button

four) Take the certificate, then enter your username and countersign (past default

credentials are ubnt in both cases) and press Enter key

5) If information technology works properly you volition run into XM5.ten and a $ symbol, there you lot tin can enter

the commands you desire to utilise.

For MAC Bone:

1) Open up Terminal (Panel) under Programme and Utilities

2) Enter command “ssh -l (USERNAME) (IP Address)”, by default

username is ubnt and IP address 192.168.1.twenty, and then enter “ssh -l ubnt

192.168.ane.xx”

three) Type Yes to accept the document, and press Enter key.

4) Enter your device’s password, by default it’s “ubnt”.

After that, please endeavour setting the inform URL by following these

steps:

·

SSH into the AP and type: mca-cli

·

Next type: set-inform
https://ip-of-controller:8080/inform

Make sure to enter the set up-inform control multiple times.

This will set the inform address for the UniFi AP to the IP

address of the UniFi controller. Once discoverable, y’all can adopt the UAP in

the UniFi controller.

Please permit me know if it works.

I have an AP which is in a disconnected status and I can non seem to get it to reconnect. Here is what I tried:

Replugged the cable to the POE injector

Replugged the cable to the AP

Tried some other switch port – no link lite, and then dead AP?

I may bandy in another AP which is working, but I think if I could reset the AP all may be well. The AP is flashing yellow so it is getting ability.

zTom wrote:

I accept an AP which is in a disconnected status and I can not seem to get information technology to reconnect. Here is what I tried:

Replugged the cable to the POE injector

Replugged the cablevision to the AP

Tried some other switch port – no link calorie-free, then expressionless AP?

I may swap in another AP which is working, but I think if I could reset the AP all may be well. The AP is flashing yellow so information technology is getting ability.



I think nosotros have a trouble here where the UniFi get’due south the standard IP of 192.168.i.20 just that’south already taken on the network. I have tried lot’due south of other IP settings for the Unifi merely can’t go information technology to adopt. Always comes back with adoption failed 🙁

nickmartin wrote:

I remember nosotros have a problem here where the UniFi get’south the standard IP of 192.168.1.twenty but that’south already taken on the network. I have tried lot’southward of other IP settings for the Unifi but tin can’t get information technology to adopt. Ever comes back with adoption failed 🙁

https://customs.ubnt.com/t5/UniFi-Wireless/Change-IP-Address-via-CLI-SSH/td-p/972115

Thanks a lot for the link. I’ve read through it and not certain it applies to our situation. Nosotros have the AP and Controller on the same network. Nosotros are using a Mikrotik 1100 routerboard for the DHCP and it seems to exist working for any client that get’s added to the network. Merely when I add this UAP and effort to adopt it fails and falls dorsum to the ip 192.168.1.20 but that IP is already taken on the network. I’ve tried to SSH to the UAP but I tin can’t become admission no matter what I try (setting static IP on the UAP via Controller, changing the IP of the motorcar that already had 192.168.1.twenty). I’thou worried the UAP is broken? Does anyone have any tips on what I should look for in the Mikrotik 1100 routerboard for DHCP settings? Thanks, actually appreciate the support here, every bit I’g not very stiff in networking..

nicholasmartin2 wrote:

Thank you a lot for the link. I’ve read through it and not sure it applies to our situation.

We have the AP and Controller on the aforementioned network. We are using a Mikrotik 1100 routerboard for the DHCP and it seems to be working for whatsoever client that go’south added to the network. Simply when I add this UAP and try to adopt it fails and falls back to the ip 192.168.1.20 but that IP is already taken on the network. I’ve tried to SSH to the UAP merely I tin’t get access no matter what I try (setting static IP on the UAP via Controller, changing the IP of the machine that already had 192.168.i.xx).

I’m worried the UAP is cleaved?

Does anyone have whatever tips on what I should look for in the Mikrotik 1100 routerboard for DHCP settings?

Cheers, actually appreciate the support here, as I’m non very strong in networking..

Take the AP off the dchp network temporarily and connect it to an isolated switch and add together your Laptop/PC with a static IP of 192.168.1.2. subnet mask 255.255.255.0. Make sure the controller software (same level every bit what is on current controller)is loaded on the laptop/PC. Either employ SSH or controller software to change the IP from default.

Okay so I am now able to see the IP of the UAP that get’s set past our DHCP. In this case information technology’s 192.168.1.thirteen only I can’t SSH into it (Timed out) and when I ping it from the controller host estimator I become “Destination host unreachable”.

I have tried to reset and factory reset the UAP many times. Everytime it shows up as 192.168.1.20 after a failed adoption. I have tried to set the IP to 192.168.1.xiii via the controller but adoption still fails.

Practise I take a faulty unit or is there something else I tin can try?

Cheers so much for your assist, really appreciate it!

I advise you cheque with support to determine whether you accept a broken UAP.

nickmartin wrote:

Okay so I am at present able to meet the IP of the UAP that go’s prepare by our DHCP. In this case information technology’s 192.168.1.xiii but I can’t SSH into it (Timed out) and when I ping it from the controller host reckoner I get “Destination host unreachable”.

I have tried to reset and factory reset the UAP many times. Everytime it shows up equally 192.168.ane.twenty after a failed adoption. I have tried to set the IP to 192.168.1.13 via the controller but adoption still fails.

Do I take a faulty unit of measurement or is there something else I tin try?

Thanks so much for your help, actually appreciate information technology!

Last piece of information, The 3 UAP’due south that I can’t prefer are all from a before controller version. I now have the latest controller version installed but the UAP’s however accept the earlier version installed. Could this be a reason why they all neglect to adopt?

Cheers!

Then i merely installed uap-lr and it seems when i ability downward my laptop with winfi the ap drops off. Is this right and how practise i gear up?

Thanks Jim4232 this was the stride I was missing too.  I just re-issued the set up inform command a 2d time (using the Ubiquiti Device Discovery Tool in my case) and the AP went from asunder to provisioning to continued.

I’ve wasted hours resetting, and re-adopting AP’south etc. I sure wish I would have seen this hours ago.

When I reissue the ready-inform command from the discovery tool the controller goes dorsum to an “Adoption Required” condition. Whatever ideas?

garychance wrote:

So i but installed uap-lr and it seems when i power downwardly my laptop with winfi the ap drops off. Is this right and how do i fix?

Howdy Gary

No that should not be the case.  After you accept the uap-lr configured via discovery/adopting in the UnifiController software, you can shutdown the machine that is running the controller software without any bug.  Plainly, the access bespeak needs to still have power and a network connexion.

Regarding Winfi, it is a network profile manager.  Then, if you’re connecting to the Unifi wifi network and and then apply winfi to connect to a dissimilar network, then..well…y’all would be on a unlike network.  Regardless, this does not make the ap driblet out and others should still be able to connect to the Unifi wifi network.

I hope this helps response to you concern.