Dell Firmware Update Says Battery Type Can’t Be Found

The error message “Alarm! TPM device is not detected” appears when you lot are trying to kicking upwards your Dell laptop. TPM or Trusted Platform Module is a scrap that is essentially used for carrying out cryptographic operations in a system. The function of the TPM flake is to secure the hardware of your machine through integrated cryptographic keys. The mistake message may seem a flake weird specially if you have non used any TPM functionalities on your system. In some cases, you may even be able to boot into your system after seeing the error message on your screen, but regardless, it is apropos.

Every bit it turns out, when y’all stumble upon the error in question, if you are using any BitLocker functionalities offered by Windows to encrypt a partition on your system, it won’t piece of work. This is because of the fact that BitLocker makes utilize of the TPM chip on your lath to encrypt and decrypt the data you want it to. A simple set up users unremarkably think of when they face this issue is to merely disable TPM from their BIOS settings. Withal, that won’t work because the
TPM
choice disappears from the BIOS carte du jour and so you lot won’t be able to turn it off. Plus, if you are using BitLocker on your system, you wouldn’t desire to disable information technology in the first place.

So what’s essentially causing this issue? The almost apparent reason would be your BIOS firmware, of course. If you have recently updated your BIOS firmware, or even in some cases, if you haven’t updated information technology, it can crusade the upshot. It goes both means and thus, yous volition have to look at both sides of the coin to get the issue resolved. With that said, let the states get into the different workarounds that you tin can brand use of to completely go rid of the error in question.

Disconnect Laptop’due south Battery

The offset thing that y’all should try out afterwards facing the “TPM device is not detected” error message is to remove the battery from your laptop. This has been reported by several users who were facing the similar issue and disconnecting the laptop’s bombardment has reportedly solved the issue for them. When y’all remove the
battery
from your laptop, the board will reset and you volition accept a fresh start upon plugging it back in.

To practise this, simply disconnect the bombardment from your laptop then let it sit for a few seconds. After a couple of seconds, plug the battery back and boot up your laptop to see if the issue persists.

Update Firmware

If reconnecting your laptop’s battery does not fix the outcome for you, there is a good risk that the issue is being acquired by your laptop’s firmware. This tin commonly happen when you haven’t updated your BIOS firmware for quite a while. If y’all are already running the latest firmware version, you lot may skip this and jump to the next solution. In such a scenario, you will accept to look up for any firmware updates for your model, download them and then get information technology installed. To do this, follow the instructions downward below:

1. First of all, caput to the official website for Dell’southward Drivers and Downloads past clicking
   here.
2. In one case there, you lot have ane of ii options. You tin can either use the
   Dell SupportAssist
   utility to auto-detect any outdated drivers on your system and have them installed. To do this, simply click on the
   Download & Install SupportAssist
   option and then follow the on-screen prompts.

   

3. Alternatively, if you accept your laptop’s model or product ID and simply wish to update the firmware, y’all tin manually search for information technology and and so download the latest version bachelor. To do this, enter your device’s model or product ID in the
   search field
   provided and hitting
   Enter.
4. On the next page, click on the
   Find drivers
   option in front of
   Manually notice a specific driver
   text.

   

5. Choose your appropriate operating system and look for any firmware updates. Download the commuter and then follow the on-screen prompts to finish installing the update.
6. One time you are done, reboot your system to see if the event has been patched.

Reset BIOS Defaults

As it turns out, for some users the issue was acquired afterward they performed a firmware update on their respective organisation. If you lot stumbled upon the error message after getting a firmware update, and so information technology could be that the update might not have been fully compatible for you. This tin happen when you utilise the machine-detect utility from Dell that updates all of your drivers. In such a case, y’all will take to reset your
BIOS
to its original settings to become rid of the issue in question. To practise this, follow the instructions down below:

1. Starting time of all, make sure that your laptop is
   powered off. Also, make sure that your laptop is plugged in. If information technology is, get ahead and
   unplug it.
2. Afterward that, hold downwardly the
   ESC and CTRL
   keys. While holding both of these keys downward,
   plug in the ability cable
   and hit the ability push on your laptop.
3. In one case the laptop starts to boot upwardly, you can release the
   ESC and CTRL
   keys.
4. Yous will be taken to a BIOS page. Here, cull the
   Roll Back BIOS
   option to go dorsum to the defaults.
5. Once you have done all that, wait for your organisation to reboot. At this betoken, Windows should exist able to recognize your TPM chip and you should exist good to go.