Cara Mengatasi Printer Failure Hp Officejet 7612

Cara Mengatasi Printer Failure Hp Officejet 7612

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Cara Mengatasi Printer Failure Hp Officejet 7612

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A ‘Paper Jam’ Error Displays on the HP Officejet 7610 Wide Format e-All-in-One Printer Series

During printing, the printer stops feeding pages, and a ‘Paper Jam‘ mistake bulletin displays on the printer control console. The control panel might also display a brief description of the jam, which might include the post-obit letters:

  • Remove the rear access console or automatic two-sided printing accompaniment from the back of the printer, and so clear any newspaper. If required, open up the front cover or ink cartridge admission door.

  • The original is jammed in the automatic document feeder (ADF). Open the ADF encompass, remove and reload the original, and and so endeavor again.

note:

Paper jams can be real or faux. The printer might report a paper jam even when there is no jammed newspaper. The following steps apply to both real and false newspaper jams.

Video of clearing a newspaper jam

The following video demonstrates how to clear a paper jam in the HP Officejet 7610 Wide Format e-All-in-One printer.

Solution one: Plow the printer off and then on

Follow these steps to restart the printer, and and then try to print a test page.

Stride ane: Plough the printer off and and then on

  1. Press the Power push button to turn off the printer. If the printer does not turn off, disconnect the power cord from the rear of the printer.

  2. Expect sixty seconds.

  3. Reconnect the power cord to the rear of the printer.

  4. Press the Power button to plough on the printer.

    notation:

    The printer might become through a warm-up menses, which might last several minutes. Wait until the warm-up menstruation completes before y’all continue.

  • If the printer
    ejects any paper and the control panel no longer displays the error message, continue to the adjacent step to impress a printer status report.

  • If the printer
    does not eject any newspaper and the control panel however displays the error bulletin, proceed to the next solution to clear the jam from the printer.

Step two: Print a Printer Status Written report

To make certain that the hardware functions correctly, print a Printer Status Report as a test folio.

  1. Load manifestly white paper in the tray.

  2. From the Home screen on the printer control panel, touch the Right Arrow (), and and then impact
    Setup
    ().

  3. Touch the Downwards Pointer (), and then touch
    Reports.

  4. Touch
    Printer Condition Report. The test page prints.

    Figure
    : Printer Status Report


    Image: Printer Status Report

  • If these steps
    resolved the issue, and the
    test folio prints, at that place is no demand to continue troubleshooting.

  • If the
    issue persists, go along with the adjacent solution.

  • If the
    examination folio does not print, continue with the next solution.

Solution two: Make sure that the printer rests on a flat surface

Follow these steps to make sure that the printer rests on a flat, level surface.

Step i: Bank check the surface the printer rests on

  1. Make sure that the surface the printer rests on is apartment, level, and difficult.

  2. Brand certain that part of the printer’southward base does not rest on anything that might cause the printer to tilt, fifty-fifty slightly.

  3. Pull out the paper tray.

  4. Load 10 sheets of U.Southward. letter or A4 plainly white newspaper in the paper tray.

  5. Button the paper tray back into the printer.

Pace 2: Print a Printer Status Report

To make sure that the hardware functions correctly, print a Printer Condition Report as a examination folio.

  • If these steps
    resolved the consequence, and
    the exam page prints, there is no demand to proceed troubleshooting. Reconnect the USB cablevision, and then try to print again.

  • If the
    issue persists, go on with the side by side solution.

  • If the
    examination folio does not print, continue with the next solution.

Solution iii: Clear the jam from the printer

Follow these steps to remove any loose paper from the newspaper tray. Some steps require the apply of a flashlight to identify any jammed paper in the printer.

Step one: Clear any loose paper from the paper tray

If any loose paper is accessible from the paper tray, follow these steps to remove the paper.

annotation:

Do non remove paper that is jammed in the paper tray during this step.

  1. Open up the newspaper tray.

  2. Remove any loose sheets of paper from the paper tray.

Step two: Clear any jammed paper from the carriage admission expanse

Follow these steps to remove any jammed newspaper from the carriage access expanse.

  1. Press the Power push button to turn on the printer, if it is not on already.

  2. On the front of the printer, elevator up to open the carriage access door.

    Figure
    : Open the carriage access door


    Image: Open the carriage access door.

  3. Grasp the meridian of the cartridge access door, and so pull down to open the door.

    annotation:

    The wagon might motion into the access area. If it does, allow information technology to motility to that position.

    Figure
    : Open the cartridge access door


    Image: Open the cartridge access door.

  4. Disconnect the power cord from the rear of the printer, and then disconnect the power cord from the ability source or electrical outlet.



    warning:

    You must disconnect the power cord before you accomplish inside the printer to avoid risk of injuries or electric shock.

  5. Disconnect the USB or Ethernet cable from the rear of the printer, if you have a cablevision connection to the printer.

  6. Gently remove any jammed paper from the carriage access expanse. To avoid trigger-happy whatsoever whole sheets of newspaper, pull the newspaper with both easily.

    Figure
    : Remove any jammed paper from the carriage admission area


    Image: Remove any jammed paper from the carriage access area.

  7. Move the carriage left and then correct to remove any strange objects or torn pieces of paper from the carriage admission expanse.

    Figure
    : Move the carriage left and then right to remove any foreign objects or torn pieces of paper.


    Image: Move the carriage left and then right to locate if there is any foreign object or torn pieces of paper.

  8. Apply a flashlight to check for torn pieces of newspaper that might remain inside the printer. If any torn pieces of paper remain inside the printer, more jams can occur.

    Use a flashlight

    Paper jammed in carriage path


    Image: Use a flashlight


    Image: Paper jammed in carriage path

  9. Close the cartridge admission door.

    Figure
    : Close the cartridge admission door


    Image: Close the cartridge access door.

  10. Close the carriage access door.

    Figure
    : Close the carriage admission door


    Image: Close the carriage access door.

Step iii: Articulate any jammed paper from the rear of the printer

Follow these steps to articulate the paper jam from the rear of the printer.

Step four: Clear any jammed paper from the automated document feeder (ADF)

Follow these steps in the social club presented to bank check the ADF mechanism for a newspaper jam.

  1. Press the Power button to plough off the printer, if information technology is non off already.

  2. Disconnect the power string from the rear of the printer, if it is not asunder already, and and then unplug the power string from the power source or electrical outlet.



    alarm:

    Y’all must disconnect the power string earlier reaching within the HP printer to avoid take chances of injuries or electric shock.

  3. Disconnect the USB or Ethernet cable from the rear of the printer, if you lot take a cablevision connexion to the printer.

  4. Elevator the ADF cover.

    Figure
    : Lift the ADF comprehend


    Image: Lift the ADF cover

  5. Gently pull out any jammed paper from the ADF. To avoid tearing any whole sheets of paper, pull the newspaper with both hands.



    caution:

    If the newspaper tears while you lot remove it, bank check the rollers and wheels for any torn pieces of paper that might remain inside the ADF. Use a flashlight to thoroughly cheque the rollers for torn pieces of paper. If any torn pieces of paper remain inside the printer, more newspaper jams are likely to occur.

    Effigy
    : Remove any jammed paper from the ADF


    Image: Remove any jammed paper from the ADF

  6. Elevator the ADF mechanism.

      Figure
      : Lift the ADF mechanism


      Image: Gently lift the ADF mechanism.

    1. Elevator the ADF mechanism.

  7. Gently pull out any jammed newspaper from the ADF mechanism.



    caution:

    If the paper tears while yous remove it, cheque the rollers and wheels for whatever torn pieces of paper that might remain inside the ADF mechanism. Employ a flashlight to thoroughly check the rollers for torn pieces of paper. If any torn pieces of newspaper remain inside the printer, more newspaper jams are likely to occur.

  8. Close the ADF mechanism.

  9. Make sure that the paper sensor hangs freely from the ADF cover, and that the sensor parts are not broken, dislodged, or stuck.

      Figure
      : Check the ADF newspaper sensor


      Image: Check the ADF paper sensor

    1. ADF paper sensor

    2. ADF mechanism

  10. Shut the ADF cover.

    note:

    Make sure to close the ADF embrace tightly at both ends. A fake error message might occur if the ADF cover is not securely closed.

    Figure
    : Close the ADF embrace tightly at both ends


    Image: Close the ADF cover tightly at both ends.

  11. Elevator the scanner hat.

  12. Gently pull out any jammed paper from the rollers on the bottom of the scanner chapeau. To avoid tearing any whole sheets of paper, pull the paper with both hands.

      Figure
      : ADF rollers on the scanner chapeau


      Image: ADF rollers on the scanner lid

    1. ADF rollers on the scanner lid



    caution:

    If the newspaper tears while you remove it, check the rollers and wheels for whatever torn pieces of paper that might remain inside the ADF rollers. Use a flashlight to thoroughly cheque the rollers for torn pieces of paper. If any torn pieces of paper remain within the printer, more than paper jams are likely to occur.

  13. Shut the scanner lid.

  14. Reconnect the power cord to the rear of the printer, and and then reconnect the USB or Ethernet cablevision.

  15. Plug the ability cord back into the ability source or electrical outlet.

  16. Press the Power button to turn on the printer.

Step five: Print a Printer Status Report

To make sure that the hardware functions correctly, print a Printer Status Study every bit a test page.

  • If these steps
    resolved the effect, and
    the examination page prints, at that place is no need to continue troubleshooting. Reconnect the USB cable, and so try to print over again.

  • If the
    issue persists, keep with the next solution.

  • If the
    test page does not print, continue with the side by side solution.

Solution four: Make sure that the railroad vehicle can move freely

Follow these steps to brand sure that the carriage moves freely across the width of the printer. Some steps require a flashlight.

Step ane: Check the railroad vehicle path for obstructions with a flashlight

  1. Press the Power button to turn on the printer if it is not on already.

  2. On the forepart of the printer, open the carriage admission door.

    annotation:

    The carriage might try to motion into the access area. If it does, allow it to move to that position.

    Figure
    : Open the carriage access door


    Image: Open the carriage access door.

  3. With the printer turned on, disconnect the ability cord from the rear of the printer.

  4. Unplug the power string from the power source or electric outlet.



    warning:

    To avoid the risk of electrical shock, you lot must unplug the ability string before moving the carriage by hand and resetting the paper feed mechanism.

  5. Check for and remove any loose paper or objects that might be restricting the carriage.

  6. Use a flashlight to bank check for torn pieces of paper that might remain inside the printer. If whatever torn pieces of paper remain inside the printer, more jams are likely to occur.

    Use a flashlight

    Paper jammed in carriage path


    Image: Use a flashlight


    Image: Paper jammed in carriage path

  7. Reach into the cartridge access area, and then manually move the wagon.

    • If the wagon is stuck on the correct side of the printer, move the carriage to the left side of the printer.

    • If the carriage is stuck on the left side of the printer, motion the carriage to the right side of the printer.

    • If the carriage is stuck in the centre of the printer, move the railroad vehicle to the correct side of the printer.

  8. Remove whatever loose paper or objects establish.

  9. Make sure that the carriage can movement freely across the width of the printer by gently pushing the carriage to the left, and and then to the right.

  10. Close the carriage access door.

    Figure
    : Close the carriage access door


    Image: Close the carriage access door.

  11. Reconnect the power cord to the rear of the printer.

  12. Plug the ability string dorsum into the power source or electrical outlet.

  13. Press the Power button to turn on the printer.

Step 2: Print a Printer Status Report

To make sure that the hardware functions correctly, print a Printer Status Report equally a examination folio.

  • If these steps
    resolved the event, and the
    test page prints, there is no need to go on troubleshooting.

  • If the
    consequence persists, keep with the next solution.

  • If the
    test page does non print, continue with the next solution.

Solution five: Make clean the paper rollers

Sometimes droppings, dirt, or paper scraps collect on the paper rollers, creating paper jams. Follow these steps to clean the rollers.

Step one: Clean the paper rollers

Follow these steps to clean the paper rollers.

Step two: Print a Printer Status Report

To make sure that the hardware functions correctly, print a Printer Status Report as a test folio.

  • If these steps
    resolved the consequence, and the
    exam page prints, at that place is no need to continue troubleshooting.

  • If the
    outcome persists, keep with the next solution.

  • If the
    test page does not print, keep with the next solution.

Solution six: Reset the printer

Sometimes a paper jam error persists even though there is no jammed paper (imitation paper jam). Follow these steps to reset the HP printer, which clears a simulated newspaper jam error.

Step ane: Perform a ability reset

  1. With the printer turned on, disconnect the power string from the rear of the printer.

  2. Unplug the power cord from the wall outlet.

  3. Await at least 15 seconds.

  4. Plug the ability string back into the wall outlet.

  5. Reconnect the power string to the printer.

  6. Turn the printer on.

Step two: Print a Printer Condition Report

To brand sure that the hardware functions correctly, print a Printer Status Report equally a test folio.

  • If these steps
    resolved the event, and
    the test page prints, you can stop troubleshooting.

  • If the
    test page prints successfully, but you
    continue to experience an outcome with your printer, and so the issue is non related to the hardware.

  • If the printer
    does not print a test page, there is an issue with the printer hardware. Continue to the side by side solution.

Solution seven: Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Get to
Contact HP Customer Support
to schedule a product repair or replacement. If you are in Asia Pacific, you lot will be directed to a local service heart in your expanse.

To ostend your warranty status, go to
HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

Cara Mengatasi Printer Failure Hp Officejet 7612

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