Cara Mengatasi Error Printer Hp Deskjet Gt 5810
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HP DeskJet GT 5810, 5820 Printers – Blinking Lights and ‘E’ Errors
This document is for HP DeskJet GT 5810, 5811, 5820, 5821, and 5822 All-in-One printers.
The following sections draw the virtually mutual error conditions with combinations of blinking (flashing) lights displayed on the control panel, followed past solutions for each combination. Find the blinking lights pattern you are experiencing, and so follow the steps to resolve the outcome.
HP DeskJet GT 5810 |
HP DeskJet GT 5820 |
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HP DeskJet GT 5810 |
HP DeskJet GT 5820 |
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Wireless calorie-free blinks, and the Wireless icon and Wireless Attending icon are on
This condition occurs when the wireless connexion is on, but the printer cannot observe a wireless bespeak.
Step 1: Await for the printer to establish a connectedness
The Wireless light blinks when the printer is attempting to connect to the wireless router or access bespeak. Look a few minutes, and then check the low-cal again.
-
If the
printer establishes a connexion, you lot can stop troubleshooting. -
If the
Wireless light continues to blink, continue to the next stride.
Step 2: Check for issues with the wireless network
The following factors tin cause the printer to lose the wireless connection:
-
The network connexion is no longer active, or has depression signal strength.
-
The printer goes into sleep way or standby way.
-
The printer is either too far away from the wireless router, or too close to information technology. The recommended distance between the printer and the router is i.0 meter to 1.5 meters (3 ft to v ft).
-
A firewall prevents the printer from accessing the figurer and wireless network.
-
A nearby device that emits radio signals (such as a microwave or cordless telephone) might interfere with the wireless connexion.
-
A virtual private network
(VPN)
prevents the printer from accessing the computer and wireless network.
If yous corrected any of the items in the list and
enabled the printer to establish a connectedness, you lot tin can terminate troubleshooting.
Pace 3: Connect the printer to your network
Wireless low-cal blinks, the Wireless icon is on, and the Wireless Attention icon blinks
This condition occurs when the printer cannot connect to your network.
Step 1: Wait for the printer to plant a connexion
The
Wireless light
blinks slowly when attempting to connect to the wireless router or access signal. Await a few minutes, and then check the light again.
-
If this pace
resolved the issue, you tin can stop troubleshooting. -
If the
issue persists, continue to the adjacent pace.
Step 2: Bank check for problems with the wireless network
The following factors can crusade the printer to lose the wireless connection:
-
The network connection is no longer active, or has low signal strength.
-
The printer goes into slumber fashion or standby mode.
-
The printer is either too far away from the wireless router, or too shut to it. The recommended altitude between the printer and the router is 1.0 meter to 1.5 meters (three ft to 5 ft).
-
A firewall prevents the printer from accessing the reckoner and wireless network.
-
A nearby device that emits radio signals (such as a microwave or cordless telephone) might interfere with the wireless connection.
-
A virtual private network
(VPN)
prevents the printer from accessing the computer and wireless network.
If you corrected any of the items in the list and
enabled the printer to establish a connectedness, yous tin stop troubleshooting.
Stride 3: Connect the printer to your network
‘Error A’ displays
The printer is silent and an
A
blinks on the printer control console.
The printer printed an alignment folio and is waiting to browse the page and complete the alignment.
-
Lift the scanner lid.
-
Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.
-
Shut the scanner lid.
-
On the control panel, printing the Start Copy Color button
.
‘Error P’ displays
After installing the printheads, the printer is silent and a
P
blinks on the printer control panel.
The printer was interrupted while priming the ink organisation. Press and hold the Resume button
for 3 seconds to continue the priming process. The priming process might take as long as 45 minutes, simply yous can still print, scan, and copy. For more information, become to
A Blinking ‘P’ Error Displays.
One or both printhead icons, Error icon, and Printhead Alert light glimmer
This condition occurs when in that location is a problem related to the printheads. Go to i of the post-obit documents to reseat or supplant the printheads.
Error icon, Paper Error icon, and the Resume light are on
This status occurs when there is no newspaper in the input tray. Load the printer with plain paper to resolve the outcome.
-
Enhance the input tray.
-
Slide the paper width guide all the way to the left.
-
Load evidently paper into the input tray, and so slide the stack of newspaper down until it stops.
caution:Do not load paper while the printer is press. Jams or paper feed problems might occur.
-
Slide the paper width guide to the right until it stops at the edge of the paper.
-
Pull out the output tray, and then raise the tray extender.
HP ePrint light blinks
This condition occurs when HP ePrint is turned on, but the printer is not connected to the Web Services server.
Plow on Spider web Services, and so set upward automatic printer updates to brand sure your printer has the most upwards-to-date functionality. Periodic printer updates are required to employ HP ePrint Web Services.
-
Load plain paper in the paper tray.
-
On the printer control console, press the Wireless
and the Data
buttons at the aforementioned time.A Network Configuration Page prints.
-
Nether the
General Information
section, find the IP address. It is listed as
URL(s) for Embedded Web Server.
-
Open up a new web browser window or tab.
-
Type the IP address in your web browser’s address bar, and so press
Enter. The Embedded Web Server (EWS) opens. -
From the
Home
tab, click
Web Services. -
Under the
Web Services Settings
section, click
Setup, and and so click
Continue. -
Check both boxes to accept the terms of use and plow on Spider web Services, so click
Next. The printer searches for updates, and and then automatically prints a Web Services information page.
‘Mistake 1’ displays and the Resume light blinks
An
E1
error occurs when the paper settings in the impress commuter do not match the newspaper loaded in the printer.
‘Fault 2’ displays
An
E2
error occurs when the printer attempts to print a single-page or multi-page impress job, and the paper length selected in the print settings does not friction match the length of the loaded paper. The printer then prints out the first page with errors.
note:
The Fault icon, Newspaper Error icon, and Resume light blink when a multi-page print job is attempted.
You lot can resolve the error past canceling the impress task, and then irresolute the print settings in the printing software.
-
Press the Cancel push
to cancel the impress task or clear the error.
‘Error 3’ displays and the Resume light blinks
An
E3
mistake occurs when there is a printer carriage jam.
Step 1: Wait for jammed paper
Newspaper jams tin occur in multiple areas of the printer. If you cannot detect the paper jam in one area, continue to the next expanse until the jam is located.
Y’all might need a flashlight to complete some of these steps.
Articulate jammed paper from the input tray
Remove any jammed paper from the input tray.
-
Press the Cancel button
to try and automatically clear the paper jam.If the paper jam error persists, proceed these steps to manually clear the jam.
-
Gently remove whatsoever jammed paper and bits of torn paper from the input tray. To avoid tearing any whole sheets of paper, pull the newspaper with both hands.
-
Shine low-cal from a flashlight inside the input tray opening and look for torn pieces of paper that remain inside the printer. Remove any newspaper you discover to prevent more than jams.
-
Use your fingers to move the option mechanism located inside the input tray and look for any foreign objects or debris that might have fallen within the printer. Remove any foreign objects you find to prevent more than jams.
-
Reload the input tray with new paper.
-
Printing the Resume push button
on the printer control panel to continue the current impress job.
If the error persists, cheque for jammed paper in another surface area of the printer.
Articulate jammed newspaper from the output tray
Remove whatever jammed paper from the output tray.
-
Printing the Cancel push
to try and automatically articulate the paper jam.If the newspaper jam error persists, continue these steps to manually articulate the jam.
-
Gently remove any jammed paper and $.25 of torn paper from the output tray. To avoid tearing any whole sheets of paper, pull the paper with both hands.
-
Smoothen light from a flashlight inside the output tray opening and await for torn pieces of newspaper that remain inside the printer. Remove any paper you lot detect to prevent more jams.
-
Press the Resume button
on the printer control console to continue the electric current print chore.
If the error persists, check for jammed newspaper in another area of the printer.
Clear jammed paper from the printhead access surface area
Remove any jammed paper from the printhead access area.
-
Press the Cancel push button
to endeavor and automatically articulate the newspaper jam.If the newspaper jam mistake persists, continue these steps to manually clear the jam.
-
Plow off the printer, and so disconnect the power cord.
warning:Disconnect the ability cord earlier reaching within the printer to avert adventure of injuries or electric shock.
-
Disconnect the USB cable from the rear of the printer, if it is connected.
-
Close the output tray extender, and then push the output tray into the printer.
-
Open up the exterior door, and then open the printhead access door.
-
If the carriage is in the heart of the printer, gently slide information technology to the right.
caution:Practice not touch the printhead latch when moving the carriage. Accidentally opening the latch can outcome in damage to the ink arrangement.
-
Gently remove whatever jammed paper from inside the printer.
-
Polish lite from a flashlight inside the printhead access expanse and look for torn pieces of newspaper that remain within the printer. Remove any newspaper y’all find to prevent more jams.
-
Close the printhead admission door.
-
Close the outside door.
-
Pull out the output tray, and then the tray extender.
-
Reconnect the power cord to the rear of the printer, and then turn on the printer.
-
Plow on the printer.
Try to print. If the mistake persists, check for jammed newspaper in another surface area of the printer.
Clear jammed paper from underneath the printer
Only perform these steps if printer continues to report a newspaper jam after clearing jammed paper from the input and output trays and printhead access area.
These steps require turning the printer on its front or rear, and might issue in ink leakages.
-
Press the Cancel button
to endeavor and automatically clear the newspaper jam.If the paper jam error persists, continue these steps to manually articulate the jam.
-
Plow off the printer, and then disconnect the ability cord.
warning:Disconnect the power string earlier reaching inside the printer to avert hazard of injuries or electric stupor.
-
Disconnect the USB cable from the rear of the printer, if it is connected.
-
Lower the paper input tray dorsum into the printer, close the output tray extender, so button the output paper tray into the printer.
-
Lock the ink valve.
-
Make sure the ink tank plugs are inserted and secure.
-
While using one hand to hold the scanner chapeau, slowly elevator the printer, and then rest it on its back then that you can access its underside (base).
caution:Do not turn the printer on its side!
Turning the printer on its correct or left side can cause ink to leak. -
Pull the tabs on either side of the cleanout door to open it.
-
Gently remove any jammed paper and from inside the printer.
-
Shine lite from the flashlight within the opening and look for torn pieces of paper or foreign objects that remain inside the printer. Remove any paper or foreign objects you find to prevent more jams.
-
Close the cleanout door. Gently button the door forward until it snaps into place.
-
Return the printer to its normal position.
-
Unlock the ink valve.
-
Reconnect the USB cablevision if necessary.
-
Reconnect the power cord to the rear of the printer, and and so turn on the printer.
Try to print. If the mistake persists, check for jammed paper in another surface area of the printer.
If you have checked and removed any jammed paper from each printer surface area and the fault persists, go on to the next step.
Step two: Make sure the carriage moves freely
To make sure at that place are no foreign objects or paper in the printer, move the wagon across the width of the printer.
-
Turn on the printer, if it is not already on.
-
Open up the outside door, and then open up the printhead access door.
-
Wait until the carriage is idle and silent before yous continue.
-
With the printer turned on, disconnect the power cord from the rear of the printer.
warning:You must unplug the power string to move the railroad vehicle past hand and reset the newspaper feed machinery without the risk of electric shock.
-
Use a flashlight to cheque for any paper or objects that might exist restricting the carriage, and so remove any paper or objects that yous find.
caution:If the paper tears when yous remove information technology from the rollers, bank check the rollers and wheels for torn pieces of paper that might remain within the printer. If pieces of newspaper remain in the printer, more paper jams tin can occur.
-
Reach inside the printer through the printhead access door, and so manually move the carriage.
-
If the carriage is stuck on the right side of the printer, motion the carriage to the left side of the printer.
-
If the carriage is stuck on the left side of the printer, move the carriage to the correct side of the printer.
-
If the carriage is stuck in the middle of the printer, move the carriage to the right side of the printer.
circumspection:Practise non touch the printhead latch when moving the carriage. Accidentally opening the latch tin can result in damage to the ink organization.
-
-
Remove whatever loose paper or obstructions you find.
-
Brand certain the carriage can move freely across the width of the printer. Firmly push the wagon to the left side of the printer, and and then to the right side.
-
Shut the printhead access door, and then close the exterior door.
-
Reconnect the power string to the rear of the printer, and so turn on the printer.
Endeavour to print. If the error persists, keep to the next step.
Pace iii: Plug the printer direct into a wall outlet
Make sure there is not a power issue from a power strip or surge protector.
-
Disconnect the power cord from the rear of the printer.
-
Unplug the ability cord from whatever power strips or surge suppressors.
-
Plug the ability cord directly into an electrical outlet.
-
Reconnect the ability string to the rear of the printer.
-
Turn on the printer.
Effort to print. If the error persists, continue to the next step.
Pace 4: Reset the printer
Resetting the printer tin can clear carriage jam errors.
-
With the printer turned on, disconnect the ability cord from the printer.
-
Unplug the power cord from the power source.
-
Look 60 seconds.
-
Reconnect the power cord to a wall outlet and to the printer.
note:
HP recommends plugging the printer directly into a wall outlet.
Try to print. If the mistake persists, continue to the side by side stride.
Step 5: Service the printer
If you have completed all the previous steps and the issue persists, go along to the
Service the printer
section at the end of this document.
‘Mistake 5’ displays and all lights on the command panel blink
An
E5
mistake occurs when the printer experiences a scanning error.
Turn the printer off and on over again to resolve a scanning error. If you lot were not scanning when the fault occurred, skip to the
Service the printer
department at the terminate of this document.
note:
The printer still prints fifty-fifty if the browse feature is unavailable.
-
Turn off the printer.
-
Wait at to the lowest degree 15 seconds.
-
Turn on the printer.
-
Check the lights on the control panel to make sure they no longer blink.
-
Attempt to browse the particular again.
‘Error half dozen’ displays and all the lights glimmer
An
E6
error occurs when the printer is in an fault land.
Step one: Reset the printer
Resetting the printer can clear the error land.
-
With the printer turned on, disconnect the ability cord from the printer.
-
Unplug the ability cord from the power source.
-
Await 60 seconds.
-
Reconnect the power cord to a wall outlet and to the printer.
note:
HP recommends plugging the printer directly into a wall outlet.
Pace two: Plug the printer direct into an electrical outlet
Plug the production directly into an electric outlet to brand certain that the ability source functions correctly.
-
Disconnect the ability cord from the rear of the product.
-
Unplug the power cord from any ability strips or surge suppressors.
-
Plug the power string straight into an electrical outlet.
-
Reconnect the power cord to the rear of the production.
-
Press the Power push button (
) to turn on the product.
-
Endeavor the task again.
If the issue persists, endeavor a unlike electric outlet.
Pace 3: Service the printer
If y’all take completed all the previous steps and the issue persists, keep to the
Service the printer
section at the cease of this document.
‘Fault 9’ displays and an Ink System Maintenance page prints
An
E9
error occurs when the printer detects that ink organisation maintenance is required.
The Ink System Maintenance page that prints with the mistake contains instructions to resolve the error.
Video of clearing the ‘E9’ error
This video shows how to clear the ‘E9’ error.
-
Open up the printhead access door, and so close information technology immediately.
caution:Do non open the printhead latch. Accidentally opening the latch can result in damage to the ink arrangement.
A mechanical procedure begins to help remove ink buildup and maintain print quality.
-
Read the data under the
Priming Condition
heading. The information states how many times the printer has primed new printheads and when information technology requires servicing.
Service the printer
Service or replace your HP product if the result persists subsequently completing all the preceding steps.
Go to
Contact HP Client Back up
to schedule a product repair or replacement. If you are in Asia Pacific, yous volition be directed to a local service eye in your surface area.
To confirm your warranty condition, go to
HP Product Warranty Bank check. Repair fees might apply for out-of-warranty products.