An Error Occurred Communicating With the Printer

An Error Occurred Communicating With the Printer

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HP Printer & All-in-Ane Products – Communication Error Letters Are Displayed on the PC and Printout Looks Garbled or Shows Unexpected Symbols

Result

Defective communication between your reckoner and your HP printer or All-in-1 production can outcome in manifold symptoms, being the most common of them:

  • Printout looks garbled or shows unexpected symbols (e.g. smilies, hearts or squares).

  • Pages are picked up and ejected blank.

  • At that place is no response from the printer when a print job is sent.

  • Communication error messages are displayed on the PC screen, for example:

    • Bidirectional advice cannot exist established

    • Printer out of newspaper

    • Mistake writing to LPT1/USB00X due to an unknown system error
      (being “X” any digit betwixt one and 9)

    • Error writing to LPT1/USB00X. Unknown parameter

    • Print cartridge incorrectly installed

    • Print cartridge non recognized

Solution

Go along with the steps beneath to solve this outcome:

  1. Disconnect the USB or parallel cable from the rear of your printer or All-in-One production, and impress a cocky-test report to cheque if the unit of measurement is working fine in standalone mode, and hence discard any hardware effect.

    note:

    The user guide provided with your printer contains instructions for printing a self-examination report in standalone style.

    If the cocky-test report cannot exist printed, the cause of the event is hardware-related (not covered by this certificate). Please, bank check if your printer shows whatsoever error bulletin (or alert light blinking) and consult the product manual for solution.

    If the issue remains unsolved, enter the
    HP Client Care
    site for back up.

  2. Reconnect the parallel or USB cable and endeavor printing over again. If printing is successful the cause of the issue may be a loose parallel or USB cable.

  3. Disconnect the power cord from the rear of the printer or All-in-One product, wait for a few seconds, and reconnect information technology. Restart your computer and effort printing over again.

  4. Make sure no external devices are sharing the USB or parallel port with your printer or All-in-Ane product (eastward.g. USB hubs, storage devices, etc…). Remove any external devices, and connect the printer or All-in-One product directly to a USB or parallel port on the rear of your computer.

  5. Make sure the cable is not besides long (information technology should be shorter than 3 meters for parallel cables, and 1,80 meters for USB cords).

    Loftier-speed USB cables are labeled equally
    USB 2.0 certified
    .

  6. Bank check if there are any devices effectually the USB or parallel cable that tin can crusade electromagnetic interferences (these devices may exist fluorescent or incandescent lamps, radios, TVs, cordless phones, wireless routers, microwaves or speakers). If there are any of such devices well-nigh the cable, ability them off and restart the impress chore.

  7. Brand certain the printer or All-in-One product is non continued to a power strip or surge suppressor. Other devices connected to the aforementioned ability strip may cause power fluctuations.

  8. If the issue persists, disable bidirectional advice between the printer and the computer.
    Click here
    to larn how to disable information technology.

  9. If your printer or All-in-One product is continued through a parallel port, brand sure the following requirements are met:

    • The parallel cablevision must be IEEE-1284 compliant. This standard provides a better protection against electromagnetic interferences.

    • The parallel port mode must be set to ECP (Extended Capabilities Port).

      The parallel port mode tin can be checked from the device manager on your figurer.



      However, in society to change the parallel port mode information technology is necessary to access the BIOS (Basic Input/Output System).

      note:

      Consult the documentation provided with your computer or contact the manufacturer to learn how to access the BIOS on your figurer.

Disabling bidirectional communication

Bidirectional communication permits the printer to send status information (eastward.g. cartridges ink level) to your computer.

Follow the steps below to disable this capability:

Windows XP

  1. Open up the
    Startup
    menu, and select
    Printers and Faxes.

  2. Right-click the icon for your printer to open the contextual card, and select
    Properties. The printer backdrop window opens.

  3. Select the
    Ports
    tab, uncheck the
    Enable bidirectional support
    option, then click the
    OK
    push button.

Windows Vista

  1. Click the
    Windows
    icon () on the
    Windows
    taskbar, and select
    Control console.

  2. Depending the Windows Vista View configuration, browse through the appropriate path:

    • Vista: Under the
      Hardware and sound
      () category, click the
      Printer
      link.

    • Vista Classic: Double-click the
      Printers
      icon ().

  3. Correct-click the HP printer icon () to open the contextual carte du jour, so select
    Properties.

  4. Select the
    Ports
    tab, uncheck the
    Enable bidirectional support
    option, and then click the
    OK
    button.



An Error Occurred Communicating With the Printer

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