If your iPhone or iPod touch won’t accuse

If your battery won’t charge or charges slowly, or if an alarm bulletin appears, learn what to practice.

Plug into power

To charge your device, follow these steps:

  1. Connect your device to the USB cable that comes with information technology.
  2. Plug into one of these 3 power sources:

Wall ability outlet

Plug your USB charging cablevision into a
USB ability adapter, and so plug the adapter into the wall.

Reckoner

Plug your charging cablevision into a USB 2.0 or iii.0 port on a computer that’s on and not in sleep fashion. Don’t utilize the USB ports on your keyboard.

Power accessory

Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.

If you lot’re trying to charge wirelessly with an iPhone eight or later on, get-go make sure that yous can accuse with the USB cable that came with your device. If that works, thenget assist with wireless charging. For a tertiary-party accessory, check that information technology’southwardApple tree certified.

When your device charges, a lightning commodities appears inside the bombardment icon in the condition bar
, or a large battery icon on your Lock Screen
.

If your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Cheque your charging cablevision and USB adapter for
    signs of harm, similar breakage or bent prongs. Don’t employ damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Use a wall ability outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or Air conditioning power cable, or endeavor a unlike outlet.
  3. Remove whatever debris from the charging port on the lesser of your device, then firmly plug your charging cablevision into your device. If the charging port is damaged,
    your device probably needs service.

    Image of the charging port.

  4. Let your device accuse for a one-half hour.
  5. If your device is yet unresponsive, strength restart your device:
    • iPhone 8 or later and iPhone SE (second generation): Press and quickly release the book up button. Press and speedily release the volume down button. Press and agree the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Printing and hold both the side (or pinnacle) button and the volume down button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod bear upon (6th generation) or earlier: Press and concord both the side (or meridian) button and the Domicile button until the Apple tree logo appears.
  6. Let your device charge for some other half hour.
  7. If your device still won’t power on or charge, accept your device, charging cablevision, and charging adapter to anApple tree Store orApple tree Authorized Service Provider for evaluation. You can alsocontact Apple Support.

If your device stopped charging at 80 percent

Your iPhone might become slightly warmer while information technology charges. To extend the lifespan of your bombardment, if the battery gets
too warm, software might limit charging to a higher place eighty percent. Your iPhone volition charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.

iOS 13 and afterward useOptimized Bombardment Charging
to slow the rate of battery aging by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device auto learning to understand your daily charging routine and so that it can wait until you need to use your iPhone to cease charging past 80 percent.* Optimized Battery Charging is active but when your iPhone predicts that it will exist connected to a charger for a long period of time.

* Information regarding your charging routine is stored only on your iPhone. The information isn’t included in backups and isn’t shared with Apple.

If an alert says that your accessory isn’t supported or certified

These alerts tin announced for a few reasons:

  • Your iOS device might take a muddied or damaged charging port
  • Your charging accessory is defective, damaged, or isn’t Apple-certified
  • Your USB charger isn’t designed to charge devices

Follow these steps:

  1. Remove whatever droppings from the charging port on the bottom of your device.
  2. Restart youriPhone oriPod touch.
  3. Attempt a different USB cablevision or charger.
  4. Brand sure that you have the
    latest version of iOS.
  5. Contact Apple Support toset upwardly service.

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