A Problem Has Occurred Printer Epson Stylus T13x
Problem Solver
Printing and Copying problems
Print and Re-create Quality Could Be Better
Cannot print or copy
Paper Doesn’t Feed Correctly
Printouts Are Not What You Expected
Print and Copy Quality Could Be Improve
If you are having impress quality issues, first perform a
Test Printing. Then, compare your test printing with the illustrations below. Click the caption under the illustration that best resembles your printout.
Horizontal banding
Effort one or more of these solutions.
- Make certain the printable side of the paper is face up in the sheet feeder.
- Run the Caput Cleaning utility to clear any clogged ink nozzles.
-
Select the
Automatic
mode in your printer driver’s Main carte du jour (Windows) or Print dialog box (Macintosh).
-
Cheque the Fault light and LCD panel message. If the Mistake calorie-free is on and the LCD panel displays an Ink Out bulletin, supervene upon the ink cartridge. See
Replacing Empty Ink Cartridges.
- Make sure the Maximum Printable Surface area setting in your printer driver is turned off. When this setting is on, banding may occur in the expanded area.
Vertical misalignment or banding
Attempt one or more of these solutions.
- Make sure the printable side of the paper is face up in the sheet feeder.
- Run the Print Head Alignment utility.
-
Turn off the High Speed setting in your printer driver. For instructions, run into
Using the Advanced settings
for Windows or
Using the Advanced settings
for Macintosh.
- Run the Head Cleaning utility to clear any clogged ink nozzles.
Color gaps
Try 1 or more of these solutions.
- Make sure your paper is non damaged, muddy, or former. Too, brand sure the printable side of the paper is face up in the sheet feeder.
- Run the Head Cleaning utility to articulate whatever clogged ink nozzles.
-
Check the Error light and LCD console bulletin. If the Fault light is on and the LCD panel displays an Ink Out message, supplant the appropriate ink cartridge. See
Replacing Empty Ink Cartridges.
-
Suit the color settings in your application software or your printer driver. For instructions, see
B&W/Colour button.
- Select Automatic mode in your printer driver.
Incorrect or missing colors
Endeavor one or more of these solutions.
-
Change the ink setting in your printer driver to Color. For instructions, see
Using the Automatic setting
for Windows or
Using the Automatic setting
for Macintosh.
-
Accommodate the color settings in your application software or your printer driver. For instructions, see
Using the Advanced settings
for Windows or
Using the Advanced settings
for Macintosh.
-
Run the Head Cleaning utility. If colors are still incorrect or missing after cleaning is finished, replace the color ink cartridge. If the trouble persists, replace the blackness ink cartridge. See
Replacing an Sometime or Damaged Ink Cartridge.
Blurry or smeared printouts
Effort one or more of these solutions.
-
Make certain your paper is dry and the printable side is face up. Also, make sure you’re using a suitable paper type. See
Newspaper
for specifications.
-
Select the
Automatic
mode in your printer driver’southward Main menu (Windows) or Print dialog box (Macintosh).
- Set the adjust lever to the “+” position, and make sure the Media Type setting is set correctly in your printer commuter.
- If the paper is curled toward the printable side, flatten it or curlicue it slightly toward the opposite side.
- Remove each canvass from the output tray as it is printed, peculiarly if you’re using transparencies.
- If y’all’re printing on glossy media or transparencies, place a back up canvass (or a sail of obviously paper) below the stack. Or load one sheet at a time.
- Run the Head Cleaning utility.
- Run the Print Head Alignment utility.
- Ink may take leaked inside the Stylus Scan. Wipe the inside of the Stylus Browse with a soft, clean cloth.
Cannot print or copy
If 1 of the following problems has occurred, endeavour the solutions listed for the post-obit conditions.
- All lights are off
- Lights came on and so went out
- Simply the Operate light is on
- Error light is on
- Error lite is flashing
![]() |
Note: |
![]() |
When the Stylus Browse is connected through the parallel interface in Windows, information technology is impossible to use the scanner if the printer driver is uninstalled. |
All lights are off
-
Press the
ability button and make sure the Stylus Scan is on.
- Turn off the Stylus Scan and make sure the ability cord is securely plugged in.
- Brand certain your outlet works and is not controlled by a wall switch or timer.
Lights came on and then went out
The voltage required by the Stylus Scan may not lucifer the voltage rating of your outlet. Immediately turn off the Stylus Scan and unplug information technology. And so cheque the label on the Stylus Scan to determine the required voltage.
If the required voltage does not match your outlet rating, Practice NOT PLUG THE STYLUS SCAN BACK IN. Contact your dealer.
Only the Operate light is on
Try one or more of these solutions.
- Turn off the Stylus Scan and the computer. Make sure the interface cablevision is securely plugged in at both ends.
- Make sure at that place is no packing fabric within the Stylus Scan.
-
Plow off the Stylus Scan and the computer, and then disconnect the interface cable. Then print an functioning bank check folio. See
Running a printer performance cheque.
- If the cheque page prints, make certain the Stylus Scan software and your application software are installed correctly.
- Clear any stalled impress jobs from the Spool Manager.
- If the Stylus Scan sounds like information technology’s trying to print, but tin’t, run the Caput Cleaning utility.
- If the in a higher place does non work, supersede the ink cartridges.
Newspaper Doesn’t Feed Correctly
If one of the post-obit problems has occurred, try the solutions listed for that problem.
- Paper doesn’t feed
- Multiple pages feed
- The paper jams
- Paper isn’t ejected fully or is wrinkled
Paper doesn’t feed
Check that the loaded newspaper stack does not extend above the pointer mark on the left edge guide.
Remove the stack of paper and check that:
- The paper isn’t curled or creased.
- The paper isn’t also old. See the instructions that came with the newspaper for more data.
- The loaded paper stack does non extend above the arrow mark on the left edge guide.
- The newspaper isn’t jammed inside. If it is, remove the jammed newspaper.
And then load paper again. Make sure y’all follow any special loading instructions that came with your newspaper. See also
Loading Special Paper and Other Media.
Multiple pages feed
Remove the stack of paper and:
-
Brand sure the paper is not too thin. Come across
Newspaper
for specifications.
- Fan the edges of the stack to divide the sheets, then reload the paper.
If too many copies of a document are printing, bank check the
Copies
settings in both the printer driver and your application. For instructions, see
Modifying the printout fashion
for Windows or
Modifying the Layout
for Macintosh.
The paper jams
Press the
load/eject button to squirt the jammed paper. If the error message does not clear, follow the steps below.
![]() |
Click the EPSON Stylus Browse 2500 button on the chore bar. |
![]() |
Select all print jobs and click the Cancel push button. |
![]() |
Open the maintenance embrace and turn the Stylus Browse off. |
![]() |
Remove all the paper inside, including any torn pieces. |
![]() |
Close the cover and turn the Stylus Scan on and load paper once more. |
If your paper jams frequently, make sure you:
- Use smooth, high-quality paper, loaded with the printable side up.
- Fan the stack earlier loading it.
- Don’t load paper above the pointer mark on the left edge guide.
- Suit the left border guide to fit your newspaper.
Newspaper isn’t ejected fully or is wrinkled
Attempt one or more of these solutions:
-
If the paper doesn’t eject fully, press the
load/squirt button. Also bank check the paper size setting in your application or printer driver.
- If the paper is wrinkled when it comes out, it may be damp or likewise thin. Load a new stack.
![]() |
Note: |
![]() |
Store whatsoever unused newspaper in its original packaging in a dry identify. See Newspaper for specifications. |
Printouts Are Not What You Expected
If one of the following problems has occurred, attempt the solutions listed for the problem.
- Wrong or garbled characters
- Incorrect margins
- Inverted image
- Blank pages print
- Printout has smears on the bottom edge
- Printing is likewise boring
Wrong or garbled characters
Try i or more than of these solutions.
- If y’all are using a Windows machine, select the Stylus Scan as the default Windows printer.
-
Articulate whatever stalled print jobs from the Spool Director. Windows 98 and 95 users can do this by selecting
Articulate all
impress jobs now.
- Plow off the Stylus Scan and the computer. Brand sure the Stylus Scan’s interface cablevision is securely plugged in.
Incorrect margins
Endeavor one or more of the following solutions.
- Cheque the margin settings in your awarding software.
-
Make sure the margins are within the printable expanse of the folio. See
Newspaper
for specifications.
- In Windows, check the settings in the Newspaper carte. Brand sure the settings are correct for the paper size you’re using.
In Macintosh, bank check the settings in the Page Setup dialog box. Make sure the settings are correct for the newspaper size you’re using.
Inverted epitome
Turn off the Flip Horizontal setting in the printer commuter, or the “Mirror” setting in your application software. For instructions, run into online assistance for the printer driver or for your application.
For Macintosh, run across also
Using the Avant-garde settings.
Printouts are blank
Try i or more of these solutions.
- If you are using Windows, select the Stylus Scan every bit the default Windows printer.
- If yous are using Windows, bank check the settings in the Paper dialog box. Make certain they’re correct for the paper size you’re using.
- If y’all are using a Macintosh, bank check the settings in the Folio Setup dialog box. Brand sure they’re correct for the paper size you’re using.
- Run the Head Cleaning utility to clear whatever clogged nozzles.
After trying i or more of these solutions, run a printing operation check to see whether the problem has been solved. See
Running a printer operation cheque.
Printing is too slow
Try i or more of these solutions.
-
Make certain the Media Blazon setting is ready correctly in your printer commuter. For instructions, see
Making the Media Type setting
for Windows or
Making the Media Type settings
for Macintosh.
-
To increase speed, select the
Automated
mode and then ready the slide bar to the
Speed
setting. For instructions, see
Using the Automatic setting
for Windows or
Using the Automatic setting
for Macintosh.
- Practice not run unnecessary applications at the same time. Shut whatsoever applications you lot are not using at the moment.
- Delete unnecessary files to make room on your hard disk drive.
- If you upgraded from Windows 95 to Windows 98, uninstall the EPSON Stylus Scan software using Add/Remove Programs in Windows, then install the software over again.
Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION